Tech Mahindra Freshers and Experienced Walkin Drive in Hyderabad for Service Desk (Technical Support) from 16th to 19th December 2025. Under Graduates, Graduates, and Postgraduates are eligible.
- Company Name: Tech Mahindra
- Job Location: Hyderabad
- Job Type: Walkin
- Role Category: Voice / Blended
- Job Position: Service Desk – Technical Support (International Voice)
- No. of Openings: 30
- Experience: Freshers / 0 to 5 Years
- Salary: ₹3,00,000 – ₹5,50,000 per annum
- Qualification: Under Graduates, Graduates, Postgraduates
We are looking for enthusiastic candidates to join our International Voice Technical Support (Service Desk) team. The role involves handling customer queries, resolving technical issues, and ensuring high service quality.
Job Roles: Technical Support Associate, Senior Technical Support Associate
Work Mode: Work From Office
Work Location: Bahadurpally, Hyderabad
- L1 / L2 Technical Support
- Handle customer queries via calls and emails
- Troubleshoot and resolve technical issues
- Maintain incident documentation
- Ensure customer satisfaction
- Service Desk Operations
- ITSM Tools – ServiceNow, BMC Remedy, HPSM, CA Service Desk
- Active Directory – User Management, Password Reset, Account Unlock
- Microsoft Office & O365 Support
- Windows OS (7/8/10) & Desktop Troubleshooting
- VPN, Citrix, Exchange Support
- Hardware & Network Troubleshooting
- Remote Troubleshooting
- Antivirus, Patch Management, SCCM Basics
- Voice / Email / Chat Support
- Knowledge of ITIL Processes
- Freshers (No pursuing candidates)
- 0 to 5 years experience in International Voice Technical Support
- Excellent communication skills in English
- Willing to work in rotational night shifts (24/7)
- Immediate joiners preferred
- Basic technical knowledge required
- Training and career growth opportunities
- Friendly work environment
Walk-in Dates: 16th to 19th December 2025
Time: 11:00 AM to 1:00 PM
Venue:
Tech Mahindra, Bahadurpally, Hyderabad
Contact: Aniketh
- Carry Resume and Aadhar Card
- Mention the name Aniket on top of your resume
- Do not walk in on festive dates and Sundays