Showing posts sorted by relevance for query international voice process hyderabad. Sort by date Show all posts
thumbnail

Fresher Voice Process Job in Hyderabad (AGS Health) | Walk-in Interview [30 Jan - 31st Jan 2026]

ags health
Job Overview

Company: AGS Health

Role: Trainee Process Associate – AR Caller

Process: International Voice Process

Experience: 0 Years (Freshers Eligible)

Salary: Not Disclosed

Job Location: Hyderabad, Telangana

Job Type: Full-time, Regular / Permanent

Walk-in Interview Details

Date: 30 January – 31 January

Time: 11:00 AM – 2:00 PM

Venue: 9th Floor, Western Pearl Building, Survey No. 13, Kondapur, Kothaguda, Hyderabad, Telangana 500084

Contact Person: Kaushik – 8754532623

Job Description
  • Analyze and resolve assigned AR through calls and available resources
  • Use tools to achieve payment, corrections, appeals, transfers, or adjustments
  • Identify trends in denials, claim errors, and billing issues
  • Meet SLAs for productivity and quality
  • Update call outcomes accurately in billing systems
  • Follow policies and procedures and stay updated with changes
  • Improve performance based on feedback and quality audits
Eligibility & Qualification

Eligibility: Freshers Only

Qualification: BBA, BA, B.Com, BCA, B.Sc (Physics, Chemistry, CS, Maths)

Passed Out Year: 2020 – 2025

Not Eligible: Diploma, B.E, B.Tech, M.E, M.Tech

Interview Process
  1. HR Interview
  2. Online Assessment – Grammar & Aptitude
  3. Versant Test – Language Assessment
  4. Operational / Technical Interview
Shift & Transport

Shift Timing: 05:30 PM – 02:30 AM (Night Shift)

Transport: Two-way cab available (15 km radius)

Benefits
  • Saturday & Sunday Fixed Week Off
  • PF, ESI & Gratuity
  • Health Insurance
  • Performance Bonus
  • Competitive Salary
  • Free Cab Transport
Contact & Application

Interested candidates can share their updated resume to 8754532623

Contact: Kaushik

Email: dunna.kaushik@agshealth.com

References are appreciated.

thumbnail

International Voice Process Associate Job at Foundever - Hyderabad

Foundever
Job Overview

Company: Foundever

Experience: 0 – 5 Years

Salary: ₹2.75 – 3.5 Lacs P.A.

Location: Hyderabad

Industry: BPO / Customer Service

Job Type: Full Time, Permanent (Work from Office)

Shifts: Night Shifts

Time and Venue

Date: 5th January – 10th January

Time: 11:30 AM – 4:30 PM

Venue: Cyber Pearl, B Block, Unit II, Ground Floor, HITEC City, Hyderabad – 500082

Job Description

We are hiring motivated International Voice Process Associates to provide excellent voice-based customer support to international clients. The role requires strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently in a fast-paced environment.

Key Responsibilities
  • Provide professional voice support for customer inquiries and complaints
  • Ensure high customer satisfaction and first-call resolution
  • Maintain up-to-date knowledge of products and services
  • Deliver accurate information and effective solutions
Eligibility Criteria
  • Freshers and experienced candidates can apply
  • Minimum qualification: 10+2 (Undergraduates eligible)
  • Strong English communication skills are mandatory
  • Willingness to work night shifts
Perks & Benefits
  • Monthly and quarterly performance incentives
  • Health insurance and comprehensive benefits
  • Two-way cab transportation
Interview Process
  • HR Screening
  • Online Assessment
  • Manual Voice Assessment
  • Operations Interview
Walk-in Details

Walk in from Monday to Saturday between 11:30 AM – 4:30 PM

Address: Cyber Pearl, Block 2, Ground Floor, Hitech City, Madhapur, Hyderabad – 500083

Job Details

Role: Voice / Blended – Other

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Education: Graduation Not Required

thumbnail

Mega Walk-in Drive Service Desk Technical Support Job in Hyderabad - Tech Mahindra

Tech Mahindra
Job Overview

Company: Tech Mahindra

Experience: 0 - 5 Years

Salary: 3 - 5.5 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Industry: IT Services & Consulting

Walk-in Date, Time & Venue

Date: 23 December - 26 December

Time: 11:00 AM - 1:00 PM

Venue: Tech Mahindra, Bahadurpally, Hyderabad

Contact Person: Aniketh

Note: Do not walk in on festive dates and Sundays.

Available Positions
  • Technical Support Associate
  • Senior Technical Support Associate
Job Description

Tech Mahindra is hiring enthusiastic candidates for the Service Desk – Technical Support (International Voice) role. The position involves handling customer queries, resolving technical issues, and ensuring high service quality.

Key Responsibilities
  • Provide L1/L2 technical support
  • Handle customer queries via calls and emails
  • Troubleshoot and resolve technical issues
  • Maintain incident documentation
  • Ensure customer satisfaction
  • Work with ITSM tools like ServiceNow, BMC Remedy, HPSM
  • Active Directory user management
  • Support Microsoft Office & O365
  • Windows OS troubleshooting (7/8/10)
  • VPN, Citrix, Exchange support
  • Hardware, LAN, printer troubleshooting
  • Remote desktop and device support
  • Antivirus, patch management & SCCM basics
  • Excellent voice communication skills
  • Knowledge of ITIL processes
Requirements
  • Freshers (No pursuing candidates)
  • 0 - 5 years experience in International Voice Technical Support
  • Excellent English communication skills
  • Willing to work rotational night shifts (24/7)
  • Work from office only
  • Immediate joiners preferred
  • Basic technical knowledge required
Perks & Benefits
  • Training and career growth opportunities
  • Friendly work environment
Education

Graduation Not Required

Walk-in Instructions

Candidates must carry their updated Resume and Aadhar Card.

Please mention Aniketh on top of your resume while attending the walk-in.

thumbnail

Amazon Customer Support Walk-in Job at Amazon - Hyderabad | 12th Jan - 13th Jan

Amazon
Job Overview

Company: Amazon

Role: Customer Support (Voice Process – Work From Office)

Experience: 0 – 5 Years

Salary: ₹3.5 – 4.5 Lacs P.A.

Job Location: Hyderabad, Telangana

Employment Type: Full Time, Permanent

Industry: BPM / BPO

Job Description

Excellent opportunity at Amazon for Customer Support Voice Process (Work From Office). Come be a part of Earth’s most customer-centric company.

Candidates should be based in Hyderabad and willing to work from office.

Eligibility Criteria
  • Minimum education: 12th Pass
  • Any Graduate / Post Graduate can apply
  • Freshers and experienced candidates are welcome
  • Excellent written and spoken English communication skills
  • Comfortable working in night shifts
  • Should not be pursuing regular college education
  • Willingness to work from office is mandatory
  • Comfortable working in a voice process
Compensation & Benefits

Base Salary: ₹3,85,000 – ₹4,56,750 LPA

  • Zeta Meal Card – ₹1,100/month (₹13,200 per annum)
  • Health Insurance coverage up to ₹5,00,000
  • Night Shift Allowance – ₹150 per shift
  • Overtime allowance as per business requirement
  • 5-day working week with 2 consecutive weekly offs
Walk-in Date & Time

Dates:

  • 12th January 2026 (Monday)
  • 13th January 2026 (Tuesday)

Time: 9:00 AM – 11:30 AM

Walk-in Window: 9:00 AM – 12:00 Noon

Walk-in Venue

Venue Name: HYD20 Facility

Amazon Development Centre (India) Pvt. Ltd.

Floor 6, Tower 1, Laxmi Infobahn Private Limited SEZ

Survey No. 107(P), Kokapet Village, Gandipet Mandal

Ranga Reddy District, Hyderabad, Telangana – 500075

Contact Person: Pranay Sahu

Documents to Carry
  • Updated Resume
  • Valid Government ID Proof (Aadhar / Passport / Driving License / Voter ID)
  • Passport Size Photograph
Important Instructions
  • This is a Work From Office opportunity
  • Walk-in candidates will be entertained only during the specified time window
  • Amazon does not charge any registration or recruitment fee
  • Amazon is an equal opportunity employer
thumbnail

Mega Walkin Drive - Service Desk Technical Support Job at Tech Mahindra - Hyderabad

Tech Mahindra
Job Overview

Company: Tech Mahindra

Experience: 0 – 5 Years

Salary: 3 – 5.5 Lacs P.A.

Job Location: Hyderabad (Bahadurpally)

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Time and Venue

Date: 5th January – 9th January

Time: 11:00 AM – 1:00 PM

Venue: Tech Mahindra, Bahadurpally

Contact Person: Aniketh

Job Description

Hiring for Service Desk (Technical Support – International Voice) roles:

  • Technical Support Associate
  • Senior Technical Support Associate

The role involves handling customer technical queries, providing timely resolutions, and ensuring excellent service quality in an international voice environment.

Key Responsibilities
  • Provide L1/L2 technical support via calls and emails
  • Troubleshoot and resolve technical issues
  • Maintain incident documentation
  • Ensure high customer satisfaction
  • Work on ITSM tools like ServiceNow, BMC Remedy, HPSM, CA Service Desk
  • Active Directory user management and password resets
  • Support Windows OS, O365, VPN, Citrix, Exchange
  • Hardware, network, and remote troubleshooting
  • Basic knowledge of antivirus, patching, SCCM
Requirements
  • Freshers or 0–5 years experience (International Voice only)
  • No pursuing candidates
  • Excellent English communication skills
  • Willing to work rotational/night shifts (24/7)
  • Work from office – Bahadurpally
  • Immediate joiners preferred
  • Basic technical knowledge required
Perks & Benefits
  • Training and career growth opportunities
  • Friendly and professional work environment
Walk-in Instructions

Candidates must carry:

  • Updated Resume
  • Aadhar Card

Please mention Aniket on top of your resume.

Note: Do not walk in on festive dates, Saturdays, or Sundays.

Education

Graduation Not Required

thumbnail

Amazon Customer Support Job in Hyderabad @ Amazon | Walk-in Interview

Amazon
Job Overview

Company: Amazon

Role: Customer Support (Voice – Work From Office)

Experience: 0 – 5 Years

Salary: 3.5 – 4.5 Lacs P.A.

Location: Hyderabad

Excellent opportunity to be a part of Earth’s most customer-centric company. This is a voice process role and candidates must be comfortable working from office.

Walk-in Date & Time

Dates:

  • 22nd January 2026 (Thursday)
  • 23rd January 2026 (Friday)

Time: 9:00 AM – 11:30 AM

Walk-in Window: 9:00 AM – 12:00 Noon

Venue Details

Venue: HYD20 Facility

Amazon Development Centre (India) Pvt. Ltd.

Floor 6, Tower 1, Laxmi Infobahn Private Limited SEZ

Survey No. 107(P), Kokapet Village, Gandipet Mandal

Ranga Reddy District, Hyderabad, Telangana – 500075

Contact Person: Pranay Sahu

Eligibility Criteria
  • Minimum Education: 12th Pass
  • Any Graduate / Post Graduate can apply
  • Freshers and experienced candidates are welcome
  • Excellent written and spoken English communication required
  • Willingness to work in night shifts
  • Must be comfortable with voice process
  • Work from office is mandatory
  • Candidates should not be pursuing regular education
Compensation & Benefits

Base Salary: ₹3,85,000 – ₹4,56,750 LPA

  • Zeta Meal Card – ₹1,100/month (₹13,200 PA)
  • Health Insurance up to ₹5.0 Lacs
  • Night Shift Allowance – ₹150 per shift
  • Overtime Allowance as per business requirement
  • 5-day working week with 2 consecutive days off
Documents Required
  • Updated Resume
  • Valid Government ID Proof (Aadhar / Passport / Driving License / Voter ID)
  • Passport Size Photograph
Job Details

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations – Other

Important Instructions
  • This is a Work From Office opportunity
  • Walk-in timing strictly between 9:00 AM to 12:00 Noon
  • Amazon is an equal opportunity employer
  • No fees or security deposit is charged for employment
thumbnail

Accenture Walk-in | Customer Support Voice Job in Hyderabad | 50 Openings

Accenture

Company: Accenture

Experience: 1 – 5 Years

Salary: Not Disclosed

Job Location: Hyderabad

Role: Customer Support (Voice)

Time and Venue

Date: 23 December

Time: 10:00 AM – 2:00 PM

Venue:
Accenture Solution Pvt. Ltd,
Divyasree Tech Park Contractors Pvt. Ltd,
Lanco Hills Technology Park (P) Ltd,
IT/ITES SEZ, Sy. No. 201/Part,
Manikonda (V), Ranga Reddy,
Hyderabad – 89

Contact Person: Vineela / Siva

Job Description

Skills: Customer Service (Voice)

Qualifications: Any Graduation / Undergraduate

Experience Required: 1 to 5 Years

Roles and Responsibilities
  • Solve routine problems using defined guidelines and precedents
  • Interact mainly with own team and direct supervisor
  • Follow detailed to moderate instructions for daily tasks
  • Decisions impact individual work responsibilities
  • Work as an individual contributor within a focused team scope
  • Role may require working in rotational shifts
Job Details

Role Category: Voice / Blended

Industry: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Education

UG: Graduation Not Required

Key Skills
  • International Voice Process
  • Inbound Process
  • Inbound Customer Service
  • Customer Support
  • Inbound Sales
  • Customer Service
  • Voice Process
thumbnail

Cognizant Walk-in Drive for Freshers - Process Executive (Mapping) in Hyderabad

Cognizant
Walk-in For Process Executive (Mapping) – Freshers

Company: Cognizant

Experience: 0 – 1 Years

Job Location: Hyderabad

Walk-in Date, Time & Venue

Date: 18th December

Time: 8:30 AM – 12:00 PM

Venue: GAR Tower 5, Ground Floor, Hyderabad

Contact Person: Sai Priya

Job Description & Responsibilities
  • Any graduate can apply
  • Knowledge in mapping is an added advantage
  • Good communication skills are required
  • Should be flexible with 24/7 rotational shifts and rotational offs
  • Work location will be Hyderabad
Job Details

Role: Bilingual / Multilingual Support – Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Mapping, Voice Process, BPO, Email Support, Telephone Calls, Calling, Inbound, Outbound, Fresher, Domestic Process, Chat Support, Non-Voice, International Process

thumbnail

Walkin For Mapping Process Job in Hyderabad - Cognizant | Freshers | 150 Openings

Cognizant

Company: Cognizant

Experience: 0 – 1 Years

Openings: 150

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date: 24 December

Time: 8:30 AM – 12:00 PM

Venue: GAR Tower 5, Ground Floor, Hyderabad

Contact Person: Sai Priya

Job Description
  • Any graduate can apply
  • Knowledge in mapping will be an added advantage
  • Good communication skills are required
  • Flexible with 24/7 rotational shifts and rotational offs
  • Job location will be Hyderabad
  • Basic knowledge of maps and navigation is required
Role & Job Details

Role: Customer Success Associate

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Education

UG Qualification: Any Graduate

Key Skills

Mapping, Voice Process, BPO, Email Support, Telephone Calls, Calling, Inbound, Outbound, Fresher, Domestic, Chat Process, Non-Voice, International

thumbnail

Walkin for Hindi Voice Process Freshers Job in Hyderabad - Cognizant

Cognizant

Company: Cognizant

Experience: 0 Years

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 24 December, 8:30 AM – 12:00 PM

Venue: GAR Tower 5, Ground Floor – Hyderabad

Contact Person: Saipriya

Job Description & Responsibilities
  • Any graduate can apply for this role
  • Good communication skills in Hindi are required
  • Candidate should be flexible to work in 24/7 rotational shifts and rotational offs
  • Job location will be Hyderabad
  • Mode of work is Work From Office
Role Details

Role: Customer Success Associate

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Education Qualification

UG: Any Graduate

thumbnail

International Voice Calling / Accounts Job at Concentrix Catalyst in Hyderabad | Walk-in Drive for Freshers

Concentrix Catalyst
Job Overview

Company: Concentrix Catalyst

Experience: 0 Years

Salary: 1 – 2.5 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date: 6th January – 7th January

Time: 10:30 AM – 1:00 PM

Venue: Concentrix Catalyst SEZ Unit, 1st Floor, NSL Arena, Plot No.6, Survey No.1, IDA Uppal, Behind Uppal Cricket Stadium, Hyderabad, Telangana, India

Contact: Narsingh / Sirisha J

Job Description & Responsibilities
  • Well experienced in accounting processes with strong analytical skills.
  • Prepare productivity and financial reports for periodic business reviews.
  • Handle back-office operations ensuring smooth execution.
  • Meet agreed TAT with quality and timeliness.
  • Audit international VAT and Non-VAT invoices from multiple countries.
  • Post Accounts Payable requests in respective currencies.
  • Handle invoice resolutions and allocate resolved invoices for processing.
  • Analyze ledger records to resolve invoice disputes using multiple tools.
  • Perform end-to-end QC activities.
  • Monitor process SLAs and KPIs consistently.
  • Manage generic mailbox/helpdesk and respond to vendor queries.
  • Perform invoice and vendor payment reconciliations.
  • Prepare disbursements and journal vouchers for disputed amounts.
  • Maintain backup proof for adjustment entries.
  • Perform invoice corrections and post journal entries in ERP tools.
  • Consolidate vendor-wise payment details daily.
Role Details

Role: Customer Success Associate

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Role Category: Customer Success

Education

Any Graduate

thumbnail

French Language Expert Job in Hyderabad - IntouchCX

IntouchCX
Job Overview

Position: French Language Expert

Company: IntouchCX

Experience: 0 – 3 Years

Salary: 5 – 6 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Role: Back Office Operations

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Time and Venue

Interview Dates: 22nd December – 26th December

Time: 9:30 AM – 5:30 PM

Venue: 5th Floor, Intouch CX, Building B16, Raheja Mindspace, Hi Tech City, Hyderabad, Telangana

Contact Person: Balakrishna

Phone: 9949147272

Job Description

We are looking for a skilled French Language Expert based in Hyderabad to support business operations through high-quality French language communication. The role involves interacting with French-speaking customers or clients, handling written and verbal communication, and supporting internal teams. The candidate should be flexible to work in rotational shifts with rotational weekly offs.

Key Responsibilities
  • Handle French language communication via email, chat, or voice
  • Translate and interpret content between French and English
  • Provide customer or client support with high quality standards
  • Follow process guidelines, SLAs, and quality benchmarks
  • Maintain accurate records and documentation
  • Collaborate with internal teams to resolve queries
  • Meet productivity, quality, and compliance metrics
Required Skills & Qualifications
  • French language proficiency (B1 / B2 / C1 / C2 preferred)
  • Good command of English language
  • Bachelor’s degree preferred
  • Strong communication and comprehension skills
  • Basic computer knowledge (MS Office, Email, CRM tools)
  • Willingness to work rotational shifts and week-offs
  • Currently based in or willing to relocate to Hyderabad
Preferred Experience
  • 0 – 2 years experience in BPO, KPO, customer support, or language process
  • Experience with international clients or multilingual processes is an advantage
Additional Requirements
  • Flexibility to work weekends and holidays
  • Strong attention to detail and problem-solving skills
  • Ability to work independently and in a team environment
What We Offer
  • Competitive salary package
  • Exposure to international processes
  • Professional growth and learning opportunities
  • Inclusive and multicultural work environment

Note: IntouchCX does not promise a job or interview in exchange for money.

Apply Now

Email: balakrishna.kasula@intouchcx.com

HR Contact: Balakrishna

Phone: 9949147272

Education & Key Skills

Education: Graduation Not Required

Key Skills:

  • French Language B1
  • French Language B2