Company: Sagility India
Experience: 0 - 1 years
Salary: 3.25-4 Lacs P.A.
Location: Bangalore
Date & Time: 15th December - 30th January, 11.00 AM - 5.00 PM
Venue: Sagility office, Ground Floor, Building 1A No.23 24, AMR Tech Park, Bengaluru Urban, Bommanahalli, Karnataka, India
Contact: Sakshi (7975105254)
Non-Sales Role Dedicated Customer Support in a World-Class Work Environment.
The fulfilment by an insurer of its obligation to receive, investigate, and act on a claim filed by an insured. It involves multiple administrative and customer service layers, including review, investigation, adjustment (if necessary), remittance, or denial of the claim.
- Understand the basic professional standards and established procedures, policies before taking action and making decisions.
- Processing claims and handling calls, as per the process guidelines.
- Adhering to the service level and understanding Quality & Auditing parameters.
- Assume responsibility for work and coordinating efforts.
- Meeting assigned productivity goals.
- Adhere to attendance and punctuality norms.
- Acquiring knowledge & skills of related areas of the process.
- Maintain interpersonal relationships at work with peers, supervisors, and should not have any recorded instance of misconduct.
- Should be flexible to work in US Night Shifts and Rotational Shifts.
- 10+2, 10+3, Any Graduates, and Postgraduates are eligible.
- Maximum age limit: 32 years.
- Two-way cab facility
- 5-day work week with 2 weekly offs
- Attractive incentives and performance-based rewards
- Night shift allowance
- Medical insurance & Life insurance
- 5-STAR rated infrastructure
We encourage walk-ins at Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban, Bommanahalli, Karnataka, India or you can directly call the recruiter:
Assistant Manager: Sakshi
Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Report any fraudulent activity to salman.ahmed@sagility.com.
Role: Customer Success, Service & Operations - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Customer Success, Service & Operations - Other
Education: UG: Graduation Not Required
Key Skills: Customer Support, Inbound Voice Process, Customer Service, BPO Customer Service, International Call Center, BPO Voice, Excellent Communication in English, Telecalling, Voice Process, International Voice Process, International BPO
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