Company: Conduent
Experience: 0 - 2 years
Salary: 1-3 Lacs P.A.
Location: Bengaluru
Time and Venue
Date: 17th December - 19th December
Time: 10.00 AM - 2.30 PM
Address: Conduent Business Services India LLP, Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560 066, India
Contact: Raghav - 9966018028
Job Description
Walkin Drive Freshers!!
Job Role: Customer Experience Associate (International Voice process)
Experience: Freshers (10+2 & Any Graduate)
Notice Period: Immediate
Openings: 500+ positions
Walk-in Days: Monday to Friday
Time: 09:30 AM to 2 PM
Shift: US Shifts
Work Mode: Work from Office
Job Duties
- Handle inbound calls for Voice Process
- Provide product and service information to customers
- Identify and escalate issues to supervisors
- Respond to customer issues on TAT
- Work in night shifts (US time zones)
Eligibility & Skills
- Education Qualification: Min. Intermediate/12th/PUC/Graduate
- Good English verbal and written skills required
- Preferred candidates willing to work with International BPO Industry
- Key Skills: Voice Process, BPO US Process, Inbound Voice Process, Call Center Operations, Contact Center Operations, International BPO, International Voice Process
Important Notes
- Please carry updated resume and original ID proof (Aadhaar/PAN)
- Share updated resume to: Nallamilli.Veeraraghavareddy@conduent.com
- Contact Number: 9966018028
Additional Info
Role: Voice / Blended - Other
Industry Type: BPM / BPO
Department: Customer Success, Service & Operations
Employment Type: Full Time, Permanent
Role Category: Voice / Blended
Education: UG: Any Graduate