Company: Wipro
Experience: 0 – 4 Years (Minimum 1 Year Required)
Salary: Not Disclosed
Job Locations: Hyderabad, Chennai, Bengaluru
Primary Work Location: Sarjapur, Bangalore
Employment Type: Full Time, Permanent
Work Mode: Work From Office
Shifts: Rotational
Walk-in Dates: 11th, 16th, 17th & 18th December 2025
Time: 9:30 AM – 12:30 PM
Venue: SJP2, Mori Gate, Sarjapur Road, Wipro
Contact Person: Murali / Pallavi
- Provide service desk support to end users.
- Assist users with application, system, and network-related issues.
- Diagnose, prioritize, troubleshoot, and resolve IT incidents.
- Handle issues via phone, chat, email, and walk-ins.
- Escalate critical issues for urgent resolution.
- Log and document all activities in the incident management system.
- Resolve helpdesk requests efficiently.
Qualification: Any Graduate or Any Postgraduate
Experience Required: Minimum 1 Year in Service Desk
Language: Good English Communication Skills
Role: IT Support – Other
Role Category: IT Support
Department: IT & Information Security
Industry Type: IT Services & Consulting
English Communication, Technical Support, Service Desk, Computer Science, Troubleshooting, ISC, ICSE, Communication Skills
