Company: Hetero
Experience: 0 – 3 Years
Salary: 2 – 4 Lacs P.A.
Location: Hyderabad
Employment Type: Full Time, Permanent
Time and Venue
Date: 22nd January – 31st January
Time: 10.00 AM – 4.30 PM
Address: SY No 41, Sai Sindhu Foundation, 14/2, Serilingampalle (M), Khanammet, Telangana 500084
Contact Person: Rakshita Jain
Contact Number: 7075450782
Job Description
The Front Office Executive will be responsible for managing patient interactions, appointment scheduling, billing support, and administrative coordination to ensure smooth hospital front desk operations.
Key Responsibilities
- Greet patients and visitors in a polite and professional manner.
- Manage patient check-ins, registrations, and appointment scheduling.
- Coordinate and book appointments with doctors and diagnostic departments.
- Confirm and follow up on scheduled appointments.
- Support basic billing tasks and payment collection.
- Verify patient details and maintain accurate records.
- Answer phone calls, emails, and messages professionally.
- Coordinate with nursing staff, doctors, and support services.
- Maintain cleanliness and organization of the front desk area.
- Prepare daily reports related to appointments and patient flow.
- Adhere to hospital policies, privacy rules, and customer service standards.
Required Skills
Role Details
Role: Receptionist
Industry Type: Medical Services / Hospital
Department: Food, Beverage & Hospitality
Role Category: Front Office & Guest Services
Education Qualification
UG: Any Graduate