Foundever
Job Overview

Company: Foundever

Experience: 0 – 5 Years

Salary: ₹2.75 – 3.5 Lacs P.A.

Location: Hyderabad

Industry: BPO / Customer Service

Job Type: Full Time, Permanent (Work from Office)

Shifts: Night Shifts

Time and Venue

Date: 5th January – 10th January

Time: 11:30 AM – 4:30 PM

Venue: Cyber Pearl, B Block, Unit II, Ground Floor, HITEC City, Hyderabad – 500082

Job Description

We are hiring motivated International Voice Process Associates to provide excellent voice-based customer support to international clients. The role requires strong communication skills, a customer-first mindset, and the ability to resolve issues efficiently in a fast-paced environment.

Key Responsibilities
  • Provide professional voice support for customer inquiries and complaints
  • Ensure high customer satisfaction and first-call resolution
  • Maintain up-to-date knowledge of products and services
  • Deliver accurate information and effective solutions
Eligibility Criteria
  • Freshers and experienced candidates can apply
  • Minimum qualification: 10+2 (Undergraduates eligible)
  • Strong English communication skills are mandatory
  • Willingness to work night shifts
Perks & Benefits
  • Monthly and quarterly performance incentives
  • Health insurance and comprehensive benefits
  • Two-way cab transportation
Interview Process
  • HR Screening
  • Online Assessment
  • Manual Voice Assessment
  • Operations Interview
Walk-in Details

Walk in from Monday to Saturday between 11:30 AM – 4:30 PM

Address: Cyber Pearl, Block 2, Ground Floor, Hitech City, Madhapur, Hyderabad – 500083

Job Details

Role: Voice / Blended – Other

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Education: Graduation Not Required