Telecalling Executive Job at Nspira Management Services - Hyderabad | English / Tamil / Kannada / Marathi

Company & Job Overview

Company: Nspira Management Services

Experience Required: 0 Years (freshers)

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 20th January – 24th January, 11:00 AM – 5:00 PM

Venue: 1sth Floor, 1A, Melange Tower, No 80-84, Patrika Nagar, Hi-Tech City, Madhapur, Hyderabad, Telangana – 500081

Contact Person: Cathirin

Contact Number: 8179946805

Mandatory Skills

• Telecalling Executive
• Voice Process
• English (Mandatory)
• Tamil / Kannada / Marathi

Qualification

Any Graduate

Job Description

• Handle inbound & outbound calls
• Record information into the CRM
• Guide users on calls
• Follow up on office-related work
• Collect missing information from end users
• Work on emails
• Handle other process & management-related work

Roles & Responsibilities

• Answer incoming calls from prospective customers
• Follow up with customers and collect feedback
• Understand customer requirements by asking relevant questions
• Resolve complaints or doubts to protect company reputation
• Achieve sales targets and support future sales

Job Details

Role: Customer Success, Service & Operations – Other

Industry Type: Education / Training

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations – Other

Education

UG: Any Graduate

Key Skills

• Voice Process
• Customer Service
• Word
• Excel
• Telecalling
• Solving Queries
• Customer Care
• Inbound Calls
• Call Center
• Customer Queries
• Outbound Calling

Call Center Associate Job at Medicover Hospitals - Hyderabad

Company: Medicover Hospitals

Experience: 0 – 3 Years

Salary: ₹1.75 – 4 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 5th January – 7th January, 9:30 AM – 3:00 PM

Venue: Medicover Corporate Office, Dwaraka One, 3rd Floor, Vittal Rao Nagar, HITEC City, Telangana – 500081

Contact Person: J Joshni

Contact Number: 7331122388

Job Description

• Make calls and deliver data within the defined time frame
• Provide accurate information to customers
• Enter details into software and respond to product/service queries
• Maintain and update the database and contact logs
• Recommend process improvements to enhance quality
• Ensure equipment functionality and report issues
• Participate in training and skill enhancement programs
• Contribute positively through performance and behavior

Desired Candidate Profile

• Fluent communication skills in English, Hindi, and Telugu
• Knowledge of additional languages is an added advantage

Perks and Benefits

• Health Benefits
• ESIC
• Provident Fund (PF)

Job Details

Role: Bilingual / Multilingual Support – Voice / Blended

Industry Type: Medical Services / Hospital (Diagnostics)

Department: Customer Success, Service & Operations

Role Category: Voice / Blended

Education: Any Graduate

Key Skills

Customer Service, Healthcare BPO, Inbound Voice Process, Customer Support, Inbound Customer Service, Inbound Calls, Voice Process, Outbound Calling, Domestic Voice Process, BPO Voice, Outbound Voice Process, Domestic Voice, Customer Care, Healthcare, Hospital

Customer Support Executive (Tamil) Job in Hyderabad

Customer Support Executive – Tamil

Company: Shriram Life Insurance

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Hyderabad (Gachibowli)

Walk-in Interview Details

Date: 16th December – 18th December

Time: 9:30 AM – 5:30 PM

Venue: 31, 32, Ramky Selenium, 5, Beside Andhra Bank Training Center, Financial District, Gachibowli, Telangana – 500032

Contact Person: Preethi V

Contact Number: 7358338080

Job Description

• Handle inbound and outbound customer calls professionally
• Understand customer needs and provide correct product information
• Register and resolve customer queries and complaints
• Escalate unresolved issues and ensure timely closure
• Maintain polite and empathetic communication
• Update customer interactions accurately in CRM
• Support customer retention and service continuity
• Follow company policies and compliance guidelines

Key Performance Indicators

• Average Handling Time (AHT)
• First Call Resolution (FCR)
• Customer Satisfaction Score (CSAT)
• Quality Monitoring Score
• Schedule adherence and attendance

Skills & Requirements

• Excellent communication skills
• Fluency in Tamil is mandatory
• Basic computer knowledge
• Customer handling and problem-solving skills
• Ability to work in a team environment

Education & Experience

Qualification: Graduation preferred (Any discipline)

Experience: 0 – 3 years in BPO / Call Center / Customer Service

Industry Preference: Insurance, Banking, Telecom, Financial Services

Job Details

Role: Voice / Blended Process

Industry: Insurance

Employment Type: Full Time, Permanent

Department: Customer Success & Operations

Key Skills

Telecalling, Outbound Calling, Domestic BPO, Telesales, Sales Process, Customer Support, Voice Process, BPO Sales