Apollo Hospitals
Job Overview

Hiring: Customer Support (English & Hindi Mandatory)

Company: Apollo Hospitals

Experience: 0 - 5 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date & Time: 30 December, 10.30 AM - 2.00 PM

Venue: 88, MSR Block, 9th Floor, Krishe Sapphire, Hitech City Main Road, Madhapur, Hyderabad, Telangana, India

Contact: 8639839227

Job Description

Position: Customer Support Executive

Qualification: Any Graduate or Intermediate

Freshers or candidates with 1 - 4 years experience in Voice Process are eligible.

Work Location: Madhapur, Hyderabad (Near Durgam Cheruvu Metro Station)

Mandatory Documents
  • Updated Resume
  • Aadhar Copy
Job Responsibilities
  • Identify customer needs, clarify information, and provide solutions
  • Follow communication scripts for different topics
  • Build sustainable relationships and engage customers
  • Maintain records of customer interactions
  • Coordinate with internal teams for smooth service delivery
Requirements
  • Previous experience in Customer Support preferred
  • Strong verbal and phone communication skills
  • Customer-focused and adaptable personality
  • Ability to multitask and manage time efficiently
  • 6 days working with rotational shifts (No night shift for female candidates)
  • Good typing skills
Important Note

Excellent command over English and Hindi with fluency is mandatory.

Interested candidates can share their updated resume via WhatsApp at 8639839227.

Job Details

Role: Customer Service

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education: Graduation Not Required