Customer Support Executive Job in Hyderabad (English & Hindi Mandatory) - Apollo Hospitals

Job Overview

Hiring: Customer Support (English & Hindi Mandatory)

Company: Apollo Hospitals

Experience: 0 - 5 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date & Time: 30 December, 10.30 AM - 2.00 PM

Venue: 88, MSR Block, 9th Floor, Krishe Sapphire, Hitech City Main Road, Madhapur, Hyderabad, Telangana, India

Contact: 8639839227

Job Description

Position: Customer Support Executive

Qualification: Any Graduate or Intermediate

Freshers or candidates with 1 - 4 years experience in Voice Process are eligible.

Work Location: Madhapur, Hyderabad (Near Durgam Cheruvu Metro Station)

Mandatory Documents

• Updated Resume
• Aadhar Copy

Job Responsibilities

• Identify customer needs, clarify information, and provide solutions
• Follow communication scripts for different topics
• Build sustainable relationships and engage customers
• Maintain records of customer interactions
• Coordinate with internal teams for smooth service delivery

Requirements

• Previous experience in Customer Support preferred
• Strong verbal and phone communication skills
• Customer-focused and adaptable personality
• Ability to multitask and manage time efficiently
• 6 days working with rotational shifts (No night shift for female candidates)
• Good typing skills

Important Note

Excellent command over English and Hindi with fluency is mandatory.

Interested candidates can share their updated resume via WhatsApp at 8639839227.

Job Details

Role: Customer Service

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education: Graduation Not Required

Key Skills

Voice Process, Outbound Process, English Speaking, Domestic BPO, Hindi Speaking, Inbound Process, BPO, Medicover, Marathi Speaking, Hospital Customer Care, Bengali Speaking, Kannada Speaking, Telecalling

French Language Expert Job in Hyderabad - IntouchCX

Job Overview

Position: French Language Expert

Company: IntouchCX

Experience: 0 – 3 Years

Salary: 5 – 6 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Role: Back Office Operations

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Time and Venue

Interview Dates: 22nd December – 26th December

Time: 9:30 AM – 5:30 PM

Venue: 5th Floor, Intouch CX, Building B16, Raheja Mindspace, Hi Tech City, Hyderabad, Telangana

Contact Person: Balakrishna

Phone: 9949147272

Job Description

We are looking for a skilled French Language Expert based in Hyderabad to support business operations through high-quality French language communication. The role involves interacting with French-speaking customers or clients, handling written and verbal communication, and supporting internal teams. The candidate should be flexible to work in rotational shifts with rotational weekly offs.

Key Responsibilities

• Handle French language communication via email, chat, or voice
• Translate and interpret content between French and English
• Provide customer or client support with high quality standards
• Follow process guidelines, SLAs, and quality benchmarks
• Maintain accurate records and documentation
• Collaborate with internal teams to resolve queries
• Meet productivity, quality, and compliance metrics

Required Skills & Qualifications

• French language proficiency (B1 / B2 / C1 / C2 preferred)
• Good command of English language
• Bachelor’s degree preferred
• Strong communication and comprehension skills
• Basic computer knowledge (MS Office, Email, CRM tools)
• Willingness to work rotational shifts and week-offs
• Currently based in or willing to relocate to Hyderabad

Preferred Experience

• 0 – 2 years experience in BPO, KPO, customer support, or language process
• Experience with international clients or multilingual processes is an advantage

Additional Requirements

• Flexibility to work weekends and holidays
• Strong attention to detail and problem-solving skills
• Ability to work independently and in a team environment

What We Offer

• Competitive salary package
• Exposure to international processes
• Professional growth and learning opportunities
• Inclusive and multicultural work environment

Note: IntouchCX does not promise a job or interview in exchange for money.

Apply Now

Email: balakrishna.kasula@intouchcx.com

HR Contact: Balakrishna

Phone: 9949147272

Education & Key Skills

Education: Graduation Not Required

Key Skills:

• French Language B1
• French Language B2

Telecalling Executive Job in Hyderabad - L V Prasad Eye Institute

Job Overview

Company: L V Prasad Eye Institute

Experience: 0 – 2 Years

Salary: 1.25 – 2 Lacs P.A. (Salary varies for experienced and apt candidates)

Job Location: Hyderabad, Telangana

Employment Type: Full Time, Permanent

Work Type: Full-time / Rotational Shift-based (7am – 4pm / 10am – 7pm)

Time and Venue

Date: 12th January – 17th January

Time: 9.30 AM – 5.30 PM

Venue: Himayat Sagar Rd, Abhyudaya Nagar, Dargah Khaleej Khan, Hyderabad, Telangana 500086. L V Prasad Eye Institute, Kismatpur

Contact Person: Trinadh

Contact Number: 8309679221

Job Description

Job Title: Tele-Counsellor – Hospital Appointments Department

We are seeking a professional and empathetic Tele-Counsellor to manage and schedule patient appointments through telephonic communication. The role involves guiding patients about hospital services and ensuring a smooth appointment process. Immediate joiners are preferred.

Key Responsibilities

• Answer incoming calls and respond to patient inquiries regarding hospital appointments
• Schedule, reschedule, and cancel appointments as per patient requests
• Provide information about doctor availability, departments, and time slots
• Guide patients on required documents and consultation preparation
• Maintain patient confidentiality and follow hospital policies
• Coordinate with hospital departments for appointment confirmations
• Handle calls professionally and efficiently

Requirements

• Good communication skills in English, Hindi, and Telugu
• Strong listening skills with empathy towards patients
• Basic knowledge of healthcare services is an advantage
• Familiarity with computers
• Previous experience in a similar role is a plus

Qualifications

• Intermediate (10+2) / Diploma / Graduation in any stream
• 0–2 years of experience in customer service, tele-counselling, or healthcare preferred
• Eye hospital experience is a strong advantage

Training

Selected candidates will undergo 2 months of training.

Key Skills

• Hindi Speaking
• BPO Customer Service
• Telecalling
• Voice Process

Contact Details

Email: trinadh.pinninti@lvpei.org

HR Contact: Trinadh – 8309679221