Telecalling Executive Job at Nspira Management Services - Hyderabad | English / Tamil / Kannada / Marathi

Company & Job Overview

Company: Nspira Management Services

Experience Required: 0 Years (freshers)

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 20th January – 24th January, 11:00 AM – 5:00 PM

Venue: 1sth Floor, 1A, Melange Tower, No 80-84, Patrika Nagar, Hi-Tech City, Madhapur, Hyderabad, Telangana – 500081

Contact Person: Cathirin

Contact Number: 8179946805

Mandatory Skills

• Telecalling Executive
• Voice Process
• English (Mandatory)
• Tamil / Kannada / Marathi

Qualification

Any Graduate

Job Description

• Handle inbound & outbound calls
• Record information into the CRM
• Guide users on calls
• Follow up on office-related work
• Collect missing information from end users
• Work on emails
• Handle other process & management-related work

Roles & Responsibilities

• Answer incoming calls from prospective customers
• Follow up with customers and collect feedback
• Understand customer requirements by asking relevant questions
• Resolve complaints or doubts to protect company reputation
• Achieve sales targets and support future sales

Job Details

Role: Customer Success, Service & Operations – Other

Industry Type: Education / Training

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations – Other

Education

UG: Any Graduate

Key Skills

• Voice Process
• Customer Service
• Word
• Excel
• Telecalling
• Solving Queries
• Customer Care
• Inbound Calls
• Call Center
• Customer Queries
• Outbound Calling

French Language Expert Job in Hyderabad - IntouchCX

Job Overview

Position: French Language Expert

Company: IntouchCX

Experience: 0 – 3 Years

Salary: 5 – 6 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Role: Back Office Operations

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Time and Venue

Interview Dates: 22nd December – 26th December

Time: 9:30 AM – 5:30 PM

Venue: 5th Floor, Intouch CX, Building B16, Raheja Mindspace, Hi Tech City, Hyderabad, Telangana

Contact Person: Balakrishna

Phone: 9949147272

Job Description

We are looking for a skilled French Language Expert based in Hyderabad to support business operations through high-quality French language communication. The role involves interacting with French-speaking customers or clients, handling written and verbal communication, and supporting internal teams. The candidate should be flexible to work in rotational shifts with rotational weekly offs.

Key Responsibilities

• Handle French language communication via email, chat, or voice
• Translate and interpret content between French and English
• Provide customer or client support with high quality standards
• Follow process guidelines, SLAs, and quality benchmarks
• Maintain accurate records and documentation
• Collaborate with internal teams to resolve queries
• Meet productivity, quality, and compliance metrics

Required Skills & Qualifications

• French language proficiency (B1 / B2 / C1 / C2 preferred)
• Good command of English language
• Bachelor’s degree preferred
• Strong communication and comprehension skills
• Basic computer knowledge (MS Office, Email, CRM tools)
• Willingness to work rotational shifts and week-offs
• Currently based in or willing to relocate to Hyderabad

Preferred Experience

• 0 – 2 years experience in BPO, KPO, customer support, or language process
• Experience with international clients or multilingual processes is an advantage

Additional Requirements

• Flexibility to work weekends and holidays
• Strong attention to detail and problem-solving skills
• Ability to work independently and in a team environment

What We Offer

• Competitive salary package
• Exposure to international processes
• Professional growth and learning opportunities
• Inclusive and multicultural work environment

Note: IntouchCX does not promise a job or interview in exchange for money.

Apply Now

Email: balakrishna.kasula@intouchcx.com

HR Contact: Balakrishna

Phone: 9949147272

Education & Key Skills

Education: Graduation Not Required

Key Skills:

• French Language B1
• French Language B2

Customer Support Executive (Tamil) Job in Hyderabad

Customer Support Executive – Tamil

Company: Shriram Life Insurance

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Hyderabad (Gachibowli)

Walk-in Interview Details

Date: 16th December – 18th December

Time: 9:30 AM – 5:30 PM

Venue: 31, 32, Ramky Selenium, 5, Beside Andhra Bank Training Center, Financial District, Gachibowli, Telangana – 500032

Contact Person: Preethi V

Contact Number: 7358338080

Job Description

• Handle inbound and outbound customer calls professionally
• Understand customer needs and provide correct product information
• Register and resolve customer queries and complaints
• Escalate unresolved issues and ensure timely closure
• Maintain polite and empathetic communication
• Update customer interactions accurately in CRM
• Support customer retention and service continuity
• Follow company policies and compliance guidelines

Key Performance Indicators

• Average Handling Time (AHT)
• First Call Resolution (FCR)
• Customer Satisfaction Score (CSAT)
• Quality Monitoring Score
• Schedule adherence and attendance

Skills & Requirements

• Excellent communication skills
• Fluency in Tamil is mandatory
• Basic computer knowledge
• Customer handling and problem-solving skills
• Ability to work in a team environment

Education & Experience

Qualification: Graduation preferred (Any discipline)

Experience: 0 – 3 years in BPO / Call Center / Customer Service

Industry Preference: Insurance, Banking, Telecom, Financial Services

Job Details

Role: Voice / Blended Process

Industry: Insurance

Employment Type: Full Time, Permanent

Department: Customer Success & Operations

Key Skills

Telecalling, Outbound Calling, Domestic BPO, Telesales, Sales Process, Customer Support, Voice Process, BPO Sales