Tele Sales Executive Job in Hyderabad @ HDB Financial Services

Company: HDB Financial Services

Experience: 0 – 3 Years

Salary: Not Disclosed

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 22nd January – 30th January, 9:30 AM – 5:30 PM

Venue: HDB Financial Services Limited, 4th Floor, Gokul Towers, Punjagutta, Hyderabad

Contact Person: Jerri Hari

Contact Number: 9381046837

Job Description

• Explain product and loan details to customers
• Follow up with customers until loan disbursement
• Handle telecalling activities
• Work in the Personal Loan department

Role & Job Details

Role: Sales Officer

Industry Type: NBFC

Department: BFSI, Investments & Trading

Role Category: Banking Operations

Education

UG: Graduation Not Required

Key Skills

• Kannada
• Marathi
• Hindi
• Telesales

Customer Support Executive (Tamil) Job in Hyderabad

Customer Support Executive – Tamil

Company: Shriram Life Insurance

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Hyderabad (Gachibowli)

Walk-in Interview Details

Date: 16th December – 18th December

Time: 9:30 AM – 5:30 PM

Venue: 31, 32, Ramky Selenium, 5, Beside Andhra Bank Training Center, Financial District, Gachibowli, Telangana – 500032

Contact Person: Preethi V

Contact Number: 7358338080

Job Description

• Handle inbound and outbound customer calls professionally
• Understand customer needs and provide correct product information
• Register and resolve customer queries and complaints
• Escalate unresolved issues and ensure timely closure
• Maintain polite and empathetic communication
• Update customer interactions accurately in CRM
• Support customer retention and service continuity
• Follow company policies and compliance guidelines

Key Performance Indicators

• Average Handling Time (AHT)
• First Call Resolution (FCR)
• Customer Satisfaction Score (CSAT)
• Quality Monitoring Score
• Schedule adherence and attendance

Skills & Requirements

• Excellent communication skills
• Fluency in Tamil is mandatory
• Basic computer knowledge
• Customer handling and problem-solving skills
• Ability to work in a team environment

Education & Experience

Qualification: Graduation preferred (Any discipline)

Experience: 0 – 3 years in BPO / Call Center / Customer Service

Industry Preference: Insurance, Banking, Telecom, Financial Services

Job Details

Role: Voice / Blended Process

Industry: Insurance

Employment Type: Full Time, Permanent

Department: Customer Success & Operations

Key Skills

Telecalling, Outbound Calling, Domestic BPO, Telesales, Sales Process, Customer Support, Voice Process, BPO Sales