Customer Support Representative Job in Hyderabad @ Tech Mahindra

Job Overview

Company: Tech Mahindra

Experience: 0 – 3 Years

Salary: 2 – 3 Lacs P.A.

Location: Hyderabad

Role: Customer Support Representative (Healthcare Process Executive – Domestic)

Employment Type: Full Time, Permanent

Industry: BPM / BPO

Department: Healthcare & Life Sciences

Time & Venue

Interview Dates: 22nd January – 6th February

Time: 10:30 AM – 2:00 PM

Venue: 6-5-654, Punjagutta Rd, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana – 500082

Contact Person: Garima

Job Description

• Handle inbound and outbound calls as per business requirements
• Book appointments for patients
• Explain healthcare packages clearly to customers

Work Schedule

• 5-day working with 2 split week offs
• Rotational shifts for male employees
• Day rotational shifts for female employees
• No cab facility provided

Desired Candidate Profile

• Minimum qualification: 10+2 or Graduation (any stream)
• Strong communication skills in English (mandatory)
• Knowledge of regional languages is an advantage

Interview Process

1. HR Screening
2. Operations Round
3. Client Round
4. Versant Test

Interview Timings: 10:00 AM – 2:00 PM

Salary Details

CTC: 2.1 LPA – 2.8 LPA

Education

UG: Graduation Not Required

Key Skills

• Oriya
• Malayalam
• Tamil
• Bengali
• Kannada
• Voice Process
• Voice Support
• English
• Customer Support
• Domestic Voice Process
• Excellent Communication in English
• Domestic Voice
• Hindi

Contact Details

SPOC: Garima – 7569065886

Alternate Contact: Praneeth – 8801638087

Google Location: View on Map

Customer Support Executive Job in Hyderabad @ Tech Mahindra (Kannada, Tamil, Malayalam)

Job Overview

Company: Tech Mahindra

Role: Customer Support Executive (Kannada, Tamil, Malayalam)

Experience: 0 – 1 Years

Salary: 1 – 2.25 Lacs P.A.

Location: Hyderabad, Telangana

Employment Type: Full Time, Permanent

Time and Venue

Date: 20th January – 20th February

Time: 9:30 AM – 5:30 PM

Venue: Plot No 53/A, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003

Google Map: View Location

Contact Person: Latha – 9347313858

Job Description & Responsibilities

• Handle customer calls professionally with excellent communication skills
• Fluent communication in English along with Tamil, Malayalam, Kannada, and Telugu
• Maintain exceptional phone etiquette
• Ensure punctual login hours (10 hours total, 9 hours production)
• Adhere strictly to break schedules
• Stay updated with process knowledge and daily updates
• Work location: Ohri Towers, Regimental Bazaar, Shivaji Nagar, Secunderabad

Work Schedule & Eligibility

Working Days: 5 Days (2 Days Rotational Weekly Off)

Education: Any Graduate

Role Details

Role: Customer Success Associate

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Key Skills

• Malayalam
• Tamil
• Kannada

SPOC / Contact Details

Latha Bai

Email: Latha.Bai@TechMahindra.com

Phone: 9347313858

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Uday Teja

Email: bobburi.udayteja@techmahindra.com

Phone: 8008614700

Telecalling Executive Job at Nspira Management Services - Hyderabad | English / Tamil / Kannada / Marathi

Company & Job Overview

Company: Nspira Management Services

Experience Required: 0 Years (freshers)

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 20th January – 24th January, 11:00 AM – 5:00 PM

Venue: 1sth Floor, 1A, Melange Tower, No 80-84, Patrika Nagar, Hi-Tech City, Madhapur, Hyderabad, Telangana – 500081

Contact Person: Cathirin

Contact Number: 8179946805

Mandatory Skills

• Telecalling Executive
• Voice Process
• English (Mandatory)
• Tamil / Kannada / Marathi

Qualification

Any Graduate

Job Description

• Handle inbound & outbound calls
• Record information into the CRM
• Guide users on calls
• Follow up on office-related work
• Collect missing information from end users
• Work on emails
• Handle other process & management-related work

Roles & Responsibilities

• Answer incoming calls from prospective customers
• Follow up with customers and collect feedback
• Understand customer requirements by asking relevant questions
• Resolve complaints or doubts to protect company reputation
• Achieve sales targets and support future sales

Job Details

Role: Customer Success, Service & Operations – Other

Industry Type: Education / Training

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations – Other

Education

UG: Any Graduate

Key Skills

• Voice Process
• Customer Service
• Word
• Excel
• Telecalling
• Solving Queries
• Customer Care
• Inbound Calls
• Call Center
• Customer Queries
• Outbound Calling

Non Voice Associate Job in Hyderabad - Tech Mahindra

Job Details

Role: Non Voice Associate

Company: Tech Mahindra

Experience: 0 – 1 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date: 30 December – 20 January

Time: 9:30 AM – 5:30 PM

Venue: Plot No 53/A, Ohris Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana – 500003

Contact Person: Latha Bai

Contact Number: 9347313858

Job Description

Greetings from Tech Mahindra.

We are hiring candidates for a Non-Voice process. Immediate joiners are preferred.

Openings: 50

Hiring support required for Tamil and Malayalam candidates.

Interview Rounds:

• HR Round
• Operations Round

Salary Structure:

• Tamil: 2.5 LPA
• Malayalam: 2.7 LPA

Job Overview

The role involves Aadhaar document verification in a Non-Voice backend process. Candidates must ensure high data accuracy and compliance with UIDAI standards. This position requires strong attention to detail and language proficiency.

Key Responsibilities

• Verify Aadhaar-related documents accurately
• Perform data quality checks on submitted records
• Ensure compliance with KYC verification guidelines
• Maintain records and reports as per company standards

Eligibility Criteria

• Proficiency in Tamil (Read, Write, Understand) – Mandatory
• Minimum qualification: 12th Pass or Any Graduate
• Basic computer knowledge
• Strong attention to detail

What We Offer

• Day Shift with rotational scheduling
• 5 Days working with 2 rotational week-offs
• Work-life balance
• Structured training and onboarding
• Opportunity to work in a compliance-driven environment

Role & Industry Details

Role: Non Tech Support – Non Voice

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education: Any Graduate

Key Skills

BPO Non Voice

Customer Support Executive Job in Hyderabad - Tech Mahindra (Freshers Eligible) - 70 Openings

Job Overview

Job Role: Customer Support Executive

Company: Tech Mahindra

Experience: 0 – 1 Years

Salary: ₹1.5 – 2.25 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Interview Dates: 17th December – 22nd December

Timing: 9:30 AM – 5:30 PM

Venue: Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003, Ohri Towers

Contact Person: Uday

Contact Number: 8008614700

Google Map: View Location

Job Description

Kickstart Your Career with Tech Mahindra.

• Handle customer calls professionally with excellent communication skills
• Ability to speak English with Tamil, Malayalam, Kannada, and Telugu
• Maintain exceptional phone etiquette
• Ensure punctuality and adherence to break schedules
• Total login hours: 10 hours (9 production hours)
• Pure day shift
• Stay updated with process knowledge and daily updates

Role & Responsibilities

Role: Voice / Blended – Other

Role Category: Voice / Blended

Department: Customer Success, Service & Operations

Industry: BPM / BPO

Working Days: 5 days with 2 rotational weekly offs (post training)

Education Qualification

UG: Any Graduate

Key Skills

• Customer Support
• Customer Service
• BPO Sales
• Outbound Sales
• Inside Sales
• Sales and Service
• Voice / Blended Process

Customer Support Executive (Tamil) Job in Hyderabad

Customer Support Executive – Tamil

Company: Shriram Life Insurance

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Hyderabad (Gachibowli)

Walk-in Interview Details

Date: 16th December – 18th December

Time: 9:30 AM – 5:30 PM

Venue: 31, 32, Ramky Selenium, 5, Beside Andhra Bank Training Center, Financial District, Gachibowli, Telangana – 500032

Contact Person: Preethi V

Contact Number: 7358338080

Job Description

• Handle inbound and outbound customer calls professionally
• Understand customer needs and provide correct product information
• Register and resolve customer queries and complaints
• Escalate unresolved issues and ensure timely closure
• Maintain polite and empathetic communication
• Update customer interactions accurately in CRM
• Support customer retention and service continuity
• Follow company policies and compliance guidelines

Key Performance Indicators

• Average Handling Time (AHT)
• First Call Resolution (FCR)
• Customer Satisfaction Score (CSAT)
• Quality Monitoring Score
• Schedule adherence and attendance

Skills & Requirements

• Excellent communication skills
• Fluency in Tamil is mandatory
• Basic computer knowledge
• Customer handling and problem-solving skills
• Ability to work in a team environment

Education & Experience

Qualification: Graduation preferred (Any discipline)

Experience: 0 – 3 years in BPO / Call Center / Customer Service

Industry Preference: Insurance, Banking, Telecom, Financial Services

Job Details

Role: Voice / Blended Process

Industry: Insurance

Employment Type: Full Time, Permanent

Department: Customer Success & Operations

Key Skills

Telecalling, Outbound Calling, Domestic BPO, Telesales, Sales Process, Customer Support, Voice Process, BPO Sales