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Customer Support Executive Job in Hyderabad (English & Hindi Mandatory) - Apollo Hospitals

Apollo Hospitals
Job Overview

Hiring: Customer Support (English & Hindi Mandatory)

Company: Apollo Hospitals

Experience: 0 - 5 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date & Time: 30 December, 10.30 AM - 2.00 PM

Venue: 88, MSR Block, 9th Floor, Krishe Sapphire, Hitech City Main Road, Madhapur, Hyderabad, Telangana, India

Contact: 8639839227

Job Description

Position: Customer Support Executive

Qualification: Any Graduate or Intermediate

Freshers or candidates with 1 - 4 years experience in Voice Process are eligible.

Work Location: Madhapur, Hyderabad (Near Durgam Cheruvu Metro Station)

Mandatory Documents
  • Updated Resume
  • Aadhar Copy
Job Responsibilities
  • Identify customer needs, clarify information, and provide solutions
  • Follow communication scripts for different topics
  • Build sustainable relationships and engage customers
  • Maintain records of customer interactions
  • Coordinate with internal teams for smooth service delivery
Requirements
  • Previous experience in Customer Support preferred
  • Strong verbal and phone communication skills
  • Customer-focused and adaptable personality
  • Ability to multitask and manage time efficiently
  • 6 days working with rotational shifts (No night shift for female candidates)
  • Good typing skills
Important Note

Excellent command over English and Hindi with fluency is mandatory.

Interested candidates can share their updated resume via WhatsApp at 8639839227.

Job Details

Role: Customer Service

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education: Graduation Not Required

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Customer Support Representative Job in Hyderabad @ Tech Mahindra

Tech Mahindra
Job Overview

Company: Tech Mahindra

Experience: 0 – 3 Years

Salary: 2 – 3 Lacs P.A.

Location: Hyderabad

Role: Customer Support Representative (Healthcare Process Executive – Domestic)

Employment Type: Full Time, Permanent

Industry: BPM / BPO

Department: Healthcare & Life Sciences

Time & Venue

Interview Dates: 22nd January – 6th February

Time: 10:30 AM – 2:00 PM

Venue: 6-5-654, Punjagutta Rd, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana – 500082

Contact Person: Garima

Job Description
  • Handle inbound and outbound calls as per business requirements
  • Book appointments for patients
  • Explain healthcare packages clearly to customers
Work Schedule
  • 5-day working with 2 split week offs
  • Rotational shifts for male employees
  • Day rotational shifts for female employees
  • No cab facility provided
Desired Candidate Profile
  • Minimum qualification: 10+2 or Graduation (any stream)
  • Strong communication skills in English (mandatory)
  • Knowledge of regional languages is an advantage
Interview Process
  1. HR Screening
  2. Operations Round
  3. Client Round
  4. Versant Test

Interview Timings: 10:00 AM – 2:00 PM

Salary Details

CTC: 2.1 LPA – 2.8 LPA

Education

UG: Graduation Not Required

Contact Details

SPOC: Garima – 7569065886

Alternate Contact: Praneeth – 8801638087

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