Service Desk (Technical Support) Walkin Drive in Hyderabad (Tech Mahindra)

Tech Mahindra Walkin – Service Desk (Technical Support) | Hyderabad

Tech Mahindra Freshers and Experienced Walkin Drive in Hyderabad for Service Desk (Technical Support) from 16th to 19th December 2025. Under Graduates, Graduates, and Postgraduates are eligible.

Job Details

• Company Name: Tech Mahindra
• Job Location: Hyderabad
• Job Type: Walkin
• Role Category: Voice / Blended
• Job Position: Service Desk – Technical Support (International Voice)
• No. of Openings: 30
• Experience: Freshers / 0 to 5 Years
• Salary: ₹3,00,000 – ₹5,50,000 per annum
• Qualification: Under Graduates, Graduates, Postgraduates

Job Description

We are looking for enthusiastic candidates to join our International Voice Technical Support (Service Desk) team. The role involves handling customer queries, resolving technical issues, and ensuring high service quality.

Job Roles: Technical Support Associate, Senior Technical Support Associate
Work Mode: Work From Office
Work Location: Bahadurpally, Hyderabad

Key Responsibilities

• L1 / L2 Technical Support
• Handle customer queries via calls and emails
• Troubleshoot and resolve technical issues
• Maintain incident documentation
• Ensure customer satisfaction
• Service Desk Operations
• ITSM Tools – ServiceNow, BMC Remedy, HPSM, CA Service Desk
• Active Directory – User Management, Password Reset, Account Unlock
• Microsoft Office & O365 Support
• Windows OS (7/8/10) & Desktop Troubleshooting
• VPN, Citrix, Exchange Support
• Hardware & Network Troubleshooting
• Remote Troubleshooting
• Antivirus, Patch Management, SCCM Basics
• Voice / Email / Chat Support
• Knowledge of ITIL Processes

Eligibility Criteria

• Freshers (No pursuing candidates)
• 0 to 5 years experience in International Voice Technical Support
• Excellent communication skills in English
• Willing to work in rotational night shifts (24/7)
• Immediate joiners preferred
• Basic technical knowledge required

Perks & Benefits

• Training and career growth opportunities
• Friendly work environment

Walk-in Details

Walk-in Dates: 16th to 19th December 2025
Time: 11:00 AM to 1:00 PM

Venue:
Tech Mahindra, Bahadurpally, Hyderabad

Contact: Aniketh

Important Note

• Carry Resume and Aadhar Card
• Mention the name Aniket on top of your resume
• Do not walk in on festive dates and Sundays

Mega Walk-in Drive Service Desk Technical Support Job in Hyderabad - Tech Mahindra

Job Overview

Company: Tech Mahindra

Experience: 0 - 5 Years

Salary: 3 - 5.5 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Industry: IT Services & Consulting

Walk-in Date, Time & Venue

Date: 23 December - 26 December

Time: 11:00 AM - 1:00 PM

Venue: Tech Mahindra, Bahadurpally, Hyderabad

Contact Person: Aniketh

Note: Do not walk in on festive dates and Sundays.

Available Positions

• Technical Support Associate
• Senior Technical Support Associate

Job Description

Tech Mahindra is hiring enthusiastic candidates for the Service Desk – Technical Support (International Voice) role. The position involves handling customer queries, resolving technical issues, and ensuring high service quality.

Key Responsibilities

• Provide L1/L2 technical support
• Handle customer queries via calls and emails
• Troubleshoot and resolve technical issues
• Maintain incident documentation
• Ensure customer satisfaction
• Work with ITSM tools like ServiceNow, BMC Remedy, HPSM
• Active Directory user management
• Support Microsoft Office & O365
• Windows OS troubleshooting (7/8/10)
• VPN, Citrix, Exchange support
• Hardware, LAN, printer troubleshooting
• Remote desktop and device support
• Antivirus, patch management & SCCM basics
• Excellent voice communication skills
• Knowledge of ITIL processes

Requirements

• Freshers (No pursuing candidates)
• 0 - 5 years experience in International Voice Technical Support
• Excellent English communication skills
• Willing to work rotational night shifts (24/7)
• Work from office only
• Immediate joiners preferred
• Basic technical knowledge required

Perks & Benefits

• Training and career growth opportunities
• Friendly work environment

Education

Graduation Not Required

Key Skills

• Service Desk
• International Voice Process
• Ticketing Tools
• Technical Support
• International Technical Support
• Technical Voice Process
• International Voice
• Troubleshooting
• US Voice Process

Walk-in Instructions

Candidates must carry their updated Resume and Aadhar Card.

Please mention Aniketh on top of your resume while attending the walk-in.

Non Voice Associate Job in Hyderabad - Tech Mahindra

Job Details

Role: Non Voice Associate

Company: Tech Mahindra

Experience: 0 – 1 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date: 30 December – 20 January

Time: 9:30 AM – 5:30 PM

Venue: Plot No 53/A, Ohris Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana – 500003

Contact Person: Latha Bai

Contact Number: 9347313858

Job Description

Greetings from Tech Mahindra.

We are hiring candidates for a Non-Voice process. Immediate joiners are preferred.

Openings: 50

Hiring support required for Tamil and Malayalam candidates.

Interview Rounds:

• HR Round
• Operations Round

Salary Structure:

• Tamil: 2.5 LPA
• Malayalam: 2.7 LPA

Job Overview

The role involves Aadhaar document verification in a Non-Voice backend process. Candidates must ensure high data accuracy and compliance with UIDAI standards. This position requires strong attention to detail and language proficiency.

Key Responsibilities

• Verify Aadhaar-related documents accurately
• Perform data quality checks on submitted records
• Ensure compliance with KYC verification guidelines
• Maintain records and reports as per company standards

Eligibility Criteria

• Proficiency in Tamil (Read, Write, Understand) – Mandatory
• Minimum qualification: 12th Pass or Any Graduate
• Basic computer knowledge
• Strong attention to detail

What We Offer

• Day Shift with rotational scheduling
• 5 Days working with 2 rotational week-offs
• Work-life balance
• Structured training and onboarding
• Opportunity to work in a compliance-driven environment

Role & Industry Details

Role: Non Tech Support – Non Voice

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Non Voice

Education: Any Graduate

Key Skills

BPO Non Voice

Customer Support Executive Job in Hyderabad - Tech Mahindra (Freshers Eligible) - 70 Openings

Job Overview

Job Role: Customer Support Executive

Company: Tech Mahindra

Experience: 0 – 1 Years

Salary: ₹1.5 – 2.25 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Interview Dates: 17th December – 22nd December

Timing: 9:30 AM – 5:30 PM

Venue: Regimental Bazaar, Shivaji Nagar, Secunderabad, Telangana 500003, Ohri Towers

Contact Person: Uday

Contact Number: 8008614700

Google Map: View Location

Job Description

Kickstart Your Career with Tech Mahindra.

• Handle customer calls professionally with excellent communication skills
• Ability to speak English with Tamil, Malayalam, Kannada, and Telugu
• Maintain exceptional phone etiquette
• Ensure punctuality and adherence to break schedules
• Total login hours: 10 hours (9 production hours)
• Pure day shift
• Stay updated with process knowledge and daily updates

Role & Responsibilities

Role: Voice / Blended – Other

Role Category: Voice / Blended

Department: Customer Success, Service & Operations

Industry: BPM / BPO

Working Days: 5 days with 2 rotational weekly offs (post training)

Education Qualification

UG: Any Graduate

Key Skills

• Customer Support
• Customer Service
• BPO Sales
• Outbound Sales
• Inside Sales
• Sales and Service
• Voice / Blended Process

Mega Walkin Drive - Service Desk Technical Support Job at Tech Mahindra - Hyderabad

Job Overview

Company: Tech Mahindra

Experience: 0 – 5 Years

Salary: 3 – 5.5 Lacs P.A.

Job Location: Hyderabad (Bahadurpally)

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Time and Venue

Date: 5th January – 9th January

Time: 11:00 AM – 1:00 PM

Venue: Tech Mahindra, Bahadurpally

Contact Person: Aniketh

Job Description

Hiring for Service Desk (Technical Support – International Voice) roles:

• Technical Support Associate
• Senior Technical Support Associate

The role involves handling customer technical queries, providing timely resolutions, and ensuring excellent service quality in an international voice environment.

Key Responsibilities

• Provide L1/L2 technical support via calls and emails
• Troubleshoot and resolve technical issues
• Maintain incident documentation
• Ensure high customer satisfaction
• Work on ITSM tools like ServiceNow, BMC Remedy, HPSM, CA Service Desk
• Active Directory user management and password resets
• Support Windows OS, O365, VPN, Citrix, Exchange
• Hardware, network, and remote troubleshooting
• Basic knowledge of antivirus, patching, SCCM

Requirements

• Freshers or 0–5 years experience (International Voice only)
• No pursuing candidates
• Excellent English communication skills
• Willing to work rotational/night shifts (24/7)
• Work from office – Bahadurpally
• Immediate joiners preferred
• Basic technical knowledge required

Perks & Benefits

• Training and career growth opportunities
• Friendly and professional work environment

Walk-in Instructions

Candidates must carry:

• Updated Resume
• Aadhar Card

Please mention Aniket on top of your resume.

Note: Do not walk in on festive dates, Saturdays, or Sundays.

Education

Graduation Not Required

Key Skills

• Service Desk
• International Voice Process
• Service Now Ticketing
• Technical Support
• International Technical Support
• Technical Voice Process
• US Voice Process
• International BPO
• International Calling

Associate Executive Healthcare BPO Walk-in Hyderabad – Tech Mahindra

Job Overview

Role: Associate Executive

Company: Tech Mahindra

Experience: 0 – 2 Years

Salary: 1.5 – 3 Lacs P.A.

Job Location: Hyderabad

Walk-in Interview Details

Date: 17th December – 22nd December

Time: 10.30 AM – 2.00 PM

Venue: Pranava's One, Beside Irrum Manzil Metro Station, Tech Mahindra 5th Floor, Hyderabad

Contact Person: Garima

Job Description

Job Opening: Healthcare Process Executive

• Handle inbound and outbound calls as per business needs
• Book patient appointments
• Explain healthcare packages clearly
• Support patient queries using medical or process knowledge

Work Schedule

• 5 working days with 2 split week offs
• Rotational shifts for male employees
• Day rotational shifts for female employees
• No cab facility

Desired Candidate Profile

• Qualification: 10+2 or Graduation (any stream)
• Strong English communication skills (mandatory)
• Regional languages like Telugu, Hindi, Odia preferred
• Knowledge of healthcare or medical processes
• Willingness to work in rotational shifts
• Healthcare BPO or customer service experience preferred

Interview Process

• HR Screening
• Operations Round
• Client Round
• Versant Test

Interview Time: 10:00 AM – 2:00 PM

Interview Location: View on Map

CTC: 2.1 LPA – 2.8 LPA

Job Details

Role: Healthcare & Life Sciences – Other

Industry: BPM / BPO

Department: Healthcare & Life Sciences

Employment Type: Full Time, Permanent

Education: Graduation Not Required

Key Skills

Active Listening, Voice Process, Logical Thinking, Analytical Skills, Strong Communication Skills, Customer Service, Query Resolution, Healthcare BPO, Verbal Communication, Customer Support, Customer Care, Customer Handling

Customer Support Executive Job in Hyderabad @ Tech Mahindra (Kannada, Tamil, Malayalam)

Job Overview

Company: Tech Mahindra

Role: Customer Support Executive (Kannada, Tamil, Malayalam)

Experience: 0 – 1 Years

Salary: 1 – 2.25 Lacs P.A.

Location: Hyderabad, Telangana

Employment Type: Full Time, Permanent

Time and Venue

Date: 20th January – 20th February

Time: 9:30 AM – 5:30 PM

Venue: Plot No 53/A, Ohri Towers, 1-154, Sebastian Road, Near Clock Tower, Secunderabad, Telangana 500003

Google Map: View Location

Contact Person: Latha – 9347313858

Job Description & Responsibilities

• Handle customer calls professionally with excellent communication skills
• Fluent communication in English along with Tamil, Malayalam, Kannada, and Telugu
• Maintain exceptional phone etiquette
• Ensure punctual login hours (10 hours total, 9 hours production)
• Adhere strictly to break schedules
• Stay updated with process knowledge and daily updates
• Work location: Ohri Towers, Regimental Bazaar, Shivaji Nagar, Secunderabad

Work Schedule & Eligibility

Working Days: 5 Days (2 Days Rotational Weekly Off)

Education: Any Graduate

Role Details

Role: Customer Success Associate

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Key Skills

• Malayalam
• Tamil
• Kannada

SPOC / Contact Details

Latha Bai

Email: Latha.Bai@TechMahindra.com

Phone: 9347313858

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Uday Teja

Email: bobburi.udayteja@techmahindra.com

Phone: 8008614700

Customer Support Representative Job in Hyderabad @ Tech Mahindra

Job Overview

Company: Tech Mahindra

Experience: 0 – 3 Years

Salary: 2 – 3 Lacs P.A.

Location: Hyderabad

Role: Customer Support Representative (Healthcare Process Executive – Domestic)

Employment Type: Full Time, Permanent

Industry: BPM / BPO

Department: Healthcare & Life Sciences

Time & Venue

Interview Dates: 22nd January – 6th February

Time: 10:30 AM – 2:00 PM

Venue: 6-5-654, Punjagutta Rd, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana – 500082

Contact Person: Garima

Job Description

• Handle inbound and outbound calls as per business requirements
• Book appointments for patients
• Explain healthcare packages clearly to customers

Work Schedule

• 5-day working with 2 split week offs
• Rotational shifts for male employees
• Day rotational shifts for female employees
• No cab facility provided

Desired Candidate Profile

• Minimum qualification: 10+2 or Graduation (any stream)
• Strong communication skills in English (mandatory)
• Knowledge of regional languages is an advantage

Interview Process

1. HR Screening
2. Operations Round
3. Client Round
4. Versant Test

Interview Timings: 10:00 AM – 2:00 PM

Salary Details

CTC: 2.1 LPA – 2.8 LPA

Education

UG: Graduation Not Required

Key Skills

• Oriya
• Malayalam
• Tamil
• Bengali
• Kannada
• Voice Process
• Voice Support
• English
• Customer Support
• Domestic Voice Process
• Excellent Communication in English
• Domestic Voice
• Hindi

Contact Details

SPOC: Garima – 7569065886

Alternate Contact: Praneeth – 8801638087

Google Location: View on Map