Service Desk Administrator Job in Bengaluru @ Wipro

Job Overview

Company: Wipro

Experience: 0 – 4 Years (Freshers & Minimum 1 Year Experience)

Salary: Not Disclosed

Location: Bengaluru

Employment Type: Full Time, Permanent

Role Category: IT Support

Time and Venue

Date: 27 January – 29 January

Time: 9.30 AM – 12.30 PM

Venue: Wipro Sarjapur (SJP2), Mori Gate Bus Stop, Bangalore

Contact Person: Murali

Job Description

Role: Service Desk Analyst

Shifts: Rotational (5 Days Work From Office)

Work Environment: 24x7 Rotational Shifts

Communication: Excellent English Required

Responsibilities

• Assist end users with application, system, and network issues
• Diagnose, prioritize, troubleshoot, and resolve IT incidents
• Handle issues via phone, chat, email, and walk-ins
• Identify and escalate high-priority incidents
• Log and document all activities in the incident management tool
• Resolve helpdesk and service desk requests efficiently
• Take ownership of user issues and communicate progress
• Maintain high customer service standards
• Work in rotational shifts with rotating weekly offs

Requirements

• Excellent verbal and written communication skills
• Knowledge of ITIL framework and terminologies
• Hands-on experience with Windows, Mac OS, and VDI environments
• Strong problem-solving skills
• Ability to meet Service Level Agreements (SLAs)
• Flexible to work in 24x7 rotational shifts including holidays
• Self-motivated with strong customer service orientation
• Basic networking knowledge (DHCP, DNS, TCP/IP, VPN)
• Support standard enterprise applications
• Excellent organizational skills

Education

UG: Any Graduate

Key Skills

• Service Desk
• Communication Skills
• IT Helpdesk
• L1 Support
• Helpdesk
• IT Service Desk
• Technical Helpdesk
• Technical Support
• Troubleshooting
• Active Directory

Associate Content Moderation Job in Bengaluru @ Wipro | Freshers Only

Job Overview

Company: Wipro

Role: Associate Content Moderation (Freshers Only)

Experience: 0 Years

Salary: ₹2.5 – 2.75 Lacs P.A.

Location: Bengaluru

Employment Type: Full Time, Permanent

Interview Time & Venue

Date & Time: 27 January, 10:00 AM – 12:00 PM

Venue: Wipro Corporate Limited, Doddakanelli - Sarjapur Rd, Kaikondrahalli, Bengaluru, Karnataka 560035

Contact Person: Monisha C

Job Description

Primary Skills:

• Excellent communication skills in English
• Proactive and positive approach to tasks
• Emotionally strong and able to handle sensitive content professionally

Secondary Skills:

• Freshers only
• Immediate joiners preferred

Responsibilities

• Review sensitive content including adult, sexual, abusive, violent, or illegal material
• Take appropriate action based on content moderation guidelines
• Work with minimal supervision
• Participate in wellness activities
• Use internet platforms and social communication tools effectively
• Follow business policies and procedures diligently
• Apply analytical and logical reasoning skills
• Read and write in more than one regional language
• Demonstrate strong time management and interpersonal skills
• Maintain a customer-centric mindset

Eligibility & Education

Education: Any Graduate

Results pending or pursuing candidates are not eligible.

Only graduates are eligible to apply.

Work Specifications

• Work Location: Bengaluru
• Work from Office
• Rotational shifts including night shifts
• 5 working days with 2 rotational week offs

Mandatory Documents for Interview

• Updated Resume
• Passport size photograph (last 6 months)
• Aadhar Card (Original with updated photo)
• Any one Govt ID (PAN / Voter ID / Passport / DL)
• Provisional certificate or consolidated marks card of highest qualification

Job Details

Role: Non Voice - Other

Role Category: Non Voice

Industry Type: Analytics / KPO / Research

Department: Customer Success, Service & Operations

Key Skills

• Excellent Communication in English
• Content Moderation
• Time Management Skills
• Non Voice Process
• Problem Solving
• Content Review
• Good Communication Skills
• Leadership Skills
• Interpersonal Skills

Walk-in For Technical Support Agent Job at Genpact - Bengaluru | 10 January 2026

Job Overview

Company: Genpact

Experience: 0 - 3 Years

Salary: Not Disclosed

Location: Bengaluru

Employment Type: Full Time, Permanent

Industry: BPM / BPO

Role Category: Customer Success, Service & Operations - Other

Time and Venue

Walk-in Date: 10 January 2026 (Saturday)

Time: 1.00 PM – 2.00 PM

Venue: ICA EDU SKILL; 431, 2nd Floor Sarvesh Arcade, 1st N Block, Rajajinagar, Bengaluru, Karnataka 560010

Job Description

Genpact is conducting a walk-in drive for the role of Technical Support Agent / Process Associate – Customer Care in Bengaluru.

Candidates will provide technical support via Call, Chat, and Email for hardware and OEM products including laptops and desktop systems.

Responsibilities

• Provide technical support for hardware, processors, wireless, graphics, and OEM products
• Troubleshoot issues via Call, Chat, and Email
• Perform Remote Access Sessions when required
• Handle 25–30 calls per day with AHT of 6–9 minutes
• Follow up with customers via email and phone
• Create knowledge base articles for resolved issues
• Identify and own process improvement initiatives

Eligibility & Qualifications

• Any graduate except Law or Diploma holders
• B.Tech / BCA / BSc Computer Science preferred
• Fluency in required languages
• Good written and verbal communication skills
• Basic knowledge of Microsoft Office and Windows OS
• Understanding of desktop, server hardware, and networking basics
• Customer service and process improvement mindset

Preferred Skills

• Ability to manage multiple priorities
• Strong analytical and problem-solving skills

Documents Required

• 2 Passport size photographs (one to be pasted on resume)
• 2 Copies of updated resume
• Original Aadhar Card

Why Join Genpact?

• Work on AI, automation, and digital innovation
• Opportunity to impact global enterprises
• Career growth through learning and mentorship
• Inclusive, values-driven work culture
• Collaborate with 140,000+ professionals worldwide

Key Skills

Technical Support, L1 Support, IT Helpdesk, Helpdesk, IT Service Desk, Help Desk Operations, Technical Helpdesk, Ticketing Tools, Service Desk, Technical Voice Process, IT Support, Troubleshooting

Walk-In Drive @ Infosys BPM - International Customer Support Job in Bangalore

Job Overview

Company: Infosys BPM

Role: International Customer Support

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Bengaluru

Employment Type: Full Time, Permanent

Work Mode: Work From Office

Shifts: 24x7 Rotational (Including Night Shifts)

Walk-In Date & Venue

Date & Time: 9th January, 10:00 AM – 2:00 PM

Venue:
Infosys Limited, Gate No-2, No. 40/P-41/P,
Electronic City Phase 2, Industrial Area,
Konappana Agrahara, Bangalore – 560100

Landmark: Sunik Industries

Job Description

Infosys BPM is hiring enthusiastic professionals with 0–5 years of experience for International Customer Support roles. This opportunity is ideal for candidates passionate about customer excellence and international voice process exposure.

If you are looking to grow your career with a global leader, this walk-in drive is your chance to start strong.

Roles & Eligibility

Open Role: Customer Support

Qualification: Full-time Graduates (Any Discipline)

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Key Responsibilities

• Handle customer queries via calls, chat, and email
• Deliver exceptional customer experience with empathy
• Resolve issues independently using analytical thinking
• Ensure effective and timely customer communication
• Collaborate in a fast-paced, team-oriented environment

Required Skills & Preferences

• International Client Handling – Mandatory
• Excellent verbal and written communication
• Strong problem-solving skills
• Willingness to work in rotational shifts
• Proactive attitude and time management skills

Key Skills

• Customer Support
• Voice Process
• International Voice
• International BPO
• Customer Service
• International Call Center
• BPO Voice
• International Process
• Customer Handling
• Voice Support
• International Calling

Why Infosys BPM?

• Work with a globally recognized brand
• Extensive training and upskilling programs
• Fast-track career growth opportunities
• Inclusive and collaborative work culture

Come build your career with Infosys BPM. We look forward to meeting you!

Mega Walk-in Drive for English & Hindi Voice Process at Startek - Bengaluru

Job Overview

Company: Startek

Experience: 0 – 3 Years

Salary: 1.75 – 2.75 Lacs P.A.

Location: Bengaluru

Role: Customer Success Associate

Employment Type: Full Time, Permanent

Mode of Work: Work from Office

Time and Venue

Date: 7th January – 15th January

Time: 11.00 AM – 4.00 PM

Venue: 41, St Johns Rd., Rukmani Colony, Shivaji Nagar, Bengaluru, Karnataka 560042

Contact: Kiran (9908421279)

View Location on Google Maps

Job Description & Responsibilities

• Handle customer inquiries via phone, email, and chat.
• Provide accurate information about products and services.
• Resolve complaints and escalate complex issues when necessary.
• Maintain customer records and update CRM systems.
• Follow up with customers to ensure satisfaction.
• Collect feedback and share insights with the management team.

Skills & Qualifications

• Customer Service
• Voice Process
• Customer Support
• Telecalling
• Customer Care
• Domestic BPO
• Customer Management
• Customer Queries
• Voice Support
• Voice Processing

Excellent communication skills, problem-solving ability, basic computer knowledge, and multitasking skills are required.

Education & Language Requirements

Education: Diploma / Any Graduate

Experience: Freshers can also apply

Languages Required:

• English + Malayalam
• English + Hindi

Industry Details

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Contact Persons

• Vidya: 9986218944
• Kiran Kumar: 9014726808
• Kawal: 9740357542
• Jennifer: 8050328034
• Bala: 9148813839

Mega Walk-in Drive for Non Voice Process Job at Alorica - Bengaluru

Company & Job Overview

Company: Alorica

Location: Bengaluru

Experience Required: 0 – 2 Years

CTC: 2.5 – 3.25 Lacs P.A.

Position: Customer Experience Agent (Non Voice)

Process: Customer Service – International Non-Voice

Time & Venue

Date: 5th January – 16th January

Time: 11:00 AM – 4:00 PM

Venue: Alorica India Private Limited, Bhartiya City – Block 1 & 2 – SEZ, Thanisandra Main Road, Bangalore – 560064

Job Description

• Provide customer support and resolve customer queries via chat and email
• Build credibility and trust by empathizing with customer issues in writing
• Research, diagnose, troubleshoot, and identify solutions for customer concerns
• Handle international non-voice customer service processes
• Willingness to work in 24×7 environments (US shifts)

Key Qualifications & Skills

• Excellent command of English (spoken and written)
• Strong judgment and problem-solving abilities
• Quick learner with a self-motivated attitude

Education Qualification

Minimum qualification: 10 + 2 years of formal education

Graduation preferred but not mandatory

Salary Details

Freshers: 2.6 LPA + incentives + night shift allowance

Experienced: 3.2 LPA + incentives + night shift allowance

Walk-in Address

Alorica (India) Private Limited

Bhartiya City – Block 1 & 2 – SEZ

Thanisandra Main Road

Bangalore – 560064

Timings: 11:00 AM – 4:00 PM (Monday to Friday)

Job Details

Role: Customer Success, Service & Operations – Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations – Other

Key Skills

• Non Voice Process
• BPO

Contact Person

Regards,

Pooja H M

MIS Executive Job in Bengaluru - Careernet | Fresher Walk-in

Job Overview

Company: Careernet

Role: MIS Executive

Location: Bengaluru

Experience: 0 Years (Fresher)

Salary: Not Disclosed

Employment Type: Full Time, Permanent

Gender Preference: Male

Industry: Recruitment / Staffing

Department: Customer Success, Service & Operations

Role Category: Operations Support

Job Summary

This role focuses on managing and analyzing data using Advanced Excel and MIS tools, ensuring accuracy through data validation and reporting. The position requires strong attention to detail, teamwork, and problem-solving skills to support business operations and maintain data integrity.

Key Responsibilities

• Work with Excel including basic and advanced formulas, functions, pivot tables, and data analysis tools.
• Maintain and manage MIS reports ensuring accurate and timely data delivery.
• Support data cleansing and validation activities using Excel.
• Identify and resolve data quality issues to maintain data integrity.
• Prepare PowerPoint presentations based on MIS data.
• Collaborate with team members to gather data requirements and implement Excel-based solutions.
• Interpret, analyze, and present data effectively for business needs.

Requirements

• Proficiency in Microsoft Excel (Advanced).
• Knowledge of MIS (Management Information Systems) concepts.
• Familiarity with data management principles.
• Good communication and teamwork skills.
• Ability to work efficiently with large data sets.

Education

UG: Any Graduate

Key Skills

• MIS
• Excel
• VLOOKUP
• Advanced Excel
• Management Information System
• MIS Reporting

Interview Details

Date: 3rd January 2026 (Saturday)

Time: 9.30 AM to 1.00 PM

Mode: Face-to-Face

Selection Rounds: 1 Excel Assessment and 2 Interview Rounds

Note: Please bring your laptop for the Excel test.

Venue Details

Careernet Technologies,
Kariyammana Agrahara Road,
Devarabisanahalli, Outer Ring Road,
Next to Intel Junction,
Bangalore – 560103

Landmark: Adjacent to Sakra World Hospital

Contact Person: Aravindhan V

Customer Support Executive Job in Bengaluru - Cogenthub

Company: Cogenthub

Experience: 0 – 5 Years

Salary: ₹2.25 – 2.75 Lacs P.A.

Location: Bengaluru

Time and Venue

Date: 30 December – 10 January

Time: 10:00 AM – 7:00 PM

Venue: CogentHubCX.AI, 2nd Floor, Novel Tech Park, Kudlu Gate, HSR Extension, Hosur Road, Bengaluru – 560068

Contact: Sridip (8420595139)

Job Description

Walk-in Hiring | Customer Support Executive – Bengaluru

Voice / Customer Support | Leading Process

Work Mode: Work From Office

Walk-in: Daily | 10 AM – 6 PM

Joining: Immediate | Limited Openings

Open Role

Customer Support Executive (Voice Process)

CTC Details

• Freshers: ₹18,500 CTC
• Experience: Up to ₹21,450 CTC

Languages Required

• Kannada (Mandatory)
• English
• Hindi

Role Highlights

• Handle inbound customer calls professionally
• Resolve customer queries and complaints
• Provide accurate information and support
• Maintain call quality and customer satisfaction
• Follow SOPs and process guidelines

Eligibility

• Freshers and experienced candidates can apply
• Minimum qualification: 10+2
• Good communication skills
• Customer-centric mindset
• Willingness to work in shifts

Why Join CogentHubCX.AI

• Stable process with fixed salary
• Growth opportunities within operations
• Friendly and supportive work culture
• Skill development and career progression

Walk-in Venue

CogentHubCX.AI

2nd Floor, Novel Tech Park

Kudlu Gate, HSR Extension

Hosur Road, Bengaluru – 560068

HR Contact: Sridip – 8420595139

Job Details

Role: Customer Service

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations – Other

Education: Graduation Not Required

Key Skills

Customer Care, Inbound Process, Inbound Customer Service, Customer Service, BPO Customer Service, Problem Solving, Solving Queries, Inbound Calls, Complaint Handling, Inbound Voice Process, Domestic Voice Process, Calls Handling, CSE, BPO Voice, Telecalling, Customer Handling

Associate Technical Analyst Service Desk Job in Bangalore – Computacenter

Job Overview

Company: Computacenter

Role: Associate Technical Analyst – Service Desk

Experience: 1 – 3 Years

Salary: Not Disclosed

Location: Bangalore

Employment Type: Full Time, Permanent

Industry: IT Services & Consulting

Department: IT & Information Security

Role Category: IT Support

Time and Venue

Date: 22nd December – 24th December

Time: 12:00 PM – 4:00 PM

Venue:
Computacenter India Private Limited,
Bren Artimus, #9/8-1 (Opp. Christ University),
Dr. M.H. Marigowda Road, Hosur Road,
Adugodi, Bengaluru – 560029,
Karnataka, India

Contact Person: Chitra Prasad

Life on the Team

Are you passionate about Service Desk opportunities and ready to explore your capabilities?

Service desk professionals are problem solvers. As a growing organization in India, Computacenter offers strong opportunities for career advancement and professional development.

The organization encourages innovation and creativity, emphasizing new ideas, cutting-edge technologies, and continuous improvement in a forward-thinking environment.

Job Description

• Oversee and coordinate the entire incident management process.
• Identify, assess, prioritize, and resolve incidents to minimize business impact.
• Work closely with multiple teams to ensure effective incident resolution.
• Apply lessons learned to prevent future incidents.
• Handle calls, chats, emails, and service requests.

Operational Hours: 24/7 (Rotational shifts, including night shifts)

Work Mode: 5 days Work From Office (Mandatory)

Experience & Education

• Bachelor’s degree or equivalent work experience (10+2+3 Graduation mandatory)
• 6 Months – 3 Years experience in Service Desk (Calls, Chats, Emails, Requests)

Eligible Qualifications:

• B.Tech / B.E – Any Specialization
• B.Sc / B.A / B.Com
• BBA / BMS
• BCA

Skills Required

• Strong organizational and multitasking skills
• Excellent communication and interpersonal skills
• Problem-solving and critical thinking abilities
• Ability to work collaboratively in a 24/7 work environment

Key Skills

• Service Desk Management
• ServiceNow Ticketing
• IT Service Desk
• Ticketing Tools
• Chat Support
• Incident Management
• Voice Support

About Computacenter

With over 20,000 employees worldwide, Computacenter operates at the heart of digitisation, advising organizations on IT strategy, implementing the right technology, and managing technology infrastructure across more than 70 countries.

Learning and Development

Computacenter offers leadership training, coaching, mentoring, professional development, and international opportunities to support employee growth and career progression.

You Belong

Computacenter values diversity and inclusion, welcoming applications regardless of age, disability, ethnicity, faith, gender identity, or sexual orientation.

The company is a Disability Confident Employer and guarantees interviews to eligible candidates with disabilities who meet essential job requirements.

Customer Support Executive Job in Bangalore - Neuroglia Health

Customer Support Executive

Company: Neuroglia Health

Experience: 0 - 2 years

Salary: 3-3.5 Lacs P.A.

Location: Bangalore

Time and Venue

Date & Time: 20th December, 9.30 AM - 12.00 PM

Address: 393, 2nd Cross Rd, JP Nagar 4th Phase, Dollars Colony, Phase 4, J. P. Nagar, Bengaluru, Karnataka 560078

Contact: tejal.jha@dailyrounds.org (9035599760)

Job Description

What will you be doing here?

• Be the User Champion: Take ownership of user challenges, solve their issues with empathy and precision, ensuring a seamless experience for their learning journey.
• Analyse and Innovate: Identify trends in user challenges, collaborate with the product team, and address recurring issues with data-backed insights.
• Collaborate and Communicate: Work closely with cross-functional teams, escalate technical issues, and maintain clear, friendly communication with users.
• Stay Ahead of the Curve: Master the Marrow platform and its features, offering up-to-date support and tracking recurring pain points.

Who Are We Looking For?

• A recent graduate with a passion for problem-solving and user experience.
• Exceptional communication skills, both written and verbal.
• A curious learner with strong analytical skills, eager to explore the product ecosystem.
• Someone energized by helping others and making a difference, one query at a time.

Job Details

Role: Voice / Blended - Other

Industry Type: E-Learning / EdTech

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

• Customer Relationship
• Communication Skills
• Customer Support
• Customer Care
• Customer Satisfaction
• Voice Process

Customer Support Executive Job in Bangalore - Kochar Infotech

Customer Support Executive at Kochar Infotech

Experience: 0 - 2 years

Salary: 1.75-2.5 Lacs P.A.

Location: Bangalore

Time and Venue

Date: 16th December - 27th December

Time: 10.00 AM - 5.00 PM

Address: 97p, Panathur Main Rd, Kodibisanhalli, Panathur, Bengaluru, Karnataka-560103

Job Description

We are looking for a Customer Support Executive for handling inbound and outbound customer calls, emails, and chats professionally. Understand customer concerns and provide accurate information or solutions.

Required Candidate Profile

• Strong communication skills and problem-solving mindset
• Basic computer knowledge required
• Customer-oriented attitude with patience and empathy

Perks and Benefits

• PF, ESI
• Role: Customer Retention - Voice / Blended
• Industry Type: BPM / BPO
• Department: Customer Success, Service & Operations
• Employment Type: Full Time, Permanent
• Role Category: Voice / Blended

Education & Key Skills

Education: UG: Any Graduate

Key Skills: English, Customer Support, BPO Customer Service, Hindi, Voice Process

Associate Center Manager Walk-in Hyderabad & Bengaluru (Cult.fit)

Associate Center Manager – Cult.fit

Company: Cult.fit

Experience: 0 – 5 Years

Salary: ₹3 Lacs P.A.

Job Location: Hyderabad, Bengaluru

Walk-in Interview Details

Date: 18th December

Time: 11:00 AM – 4:00 PM

Venue:
Cult HSR 24th Main, Sabira Prestine,
#2333, 17th Cross, 24th Main Rd,
1st Sector, HSR Layout,
Bengaluru, Karnataka – 560102

Job Description

The Centre Manager is the face of a Cult.fit centre and is responsible for delivering a seamless member experience, driving sales performance, and ensuring operational excellence. This role demands strong ownership, customer focus, and passion for fitness and service.

Key Responsibilities

Sales & Business Growth

• Own monthly targets for memberships, renewals, and upsells
• Drive walk-in and trial conversions
• Manage membership documentation through portal

Centre Operations Management

• Ensure smooth daily centre operations
• Monitor class schedules and trainer punctuality
• Conduct daily facility and safety audits
• Manage inventory and essential supplies

Member Experience & Engagement

• Build strong member relationships
• Handle escalations professionally
• Collect and document member feedback

What Success Looks Like

• Achieving or exceeding sales targets
• High member satisfaction and retention
• Strong audit scores and centre performance

Qualifications & Skills

• Bachelor’s Degree or Diploma
• 2–5 years experience in sales, operations, retail, hospitality, or service roles
• Strong communication and customer-handling skills
• High ownership and problem-solving ability
• Passion for fitness and wellbeing (preferred)

Why Join Cult.fit

• Comprehensive health insurance and wellness benefits
• Free access to Cult.fit workouts
• High-growth environment with career advancement
• Exposure to sales, operations, and customer experience

Job Details

Role: Retail Sales

Industry: Fitness & Wellness

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: Retail & B2C Sales

Education: Any Graduate / Diploma

Key Skills

• Sales Operations
• Retail Sales
• Store Operations
• Sales Strategy
• Customer Engagement
• Sales Promotion