Showing posts sorted by relevance for query international voice process bengaluru. Sort by date Show all posts
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Mega Walk-in Drive for International Voice Process Job in Bengaluru - Firstsource

Firstsource
Job Overview

Company: Firstsource

Experience: 0 – 3 Years

Salary: 1 – 3 Lacs P.A.

Location: Bengaluru

Employment Type: Full Time, Permanent

Role: Customer Success Associate

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Walk-in Details

Date: 2nd January – 3rd January

Time: 11:30 AM – 3:30 PM

Venue:
Firstsource Solutions Limited, Unit-202, 2nd Floor, Block A, Brigade Tech Gardens, Brigade Properties Private Limited, Brookefields, Kundalahalli, Whitefield, Marathahalli, Bengaluru, Karnataka – 560037

Contact Person: Bhanumathi (HR)

Job Description
  • Hiring for International Voice Process
  • Excellent verbal and written communication skills required
  • Good customer support knowledge is mandatory
  • Immediate joiners preferred
  • Flexible to work in UK rotational shifts and weekly offs
  • Work from office role
  • Salary best in the market
Eligibility Criteria
  • Freshers with BE / BTECH / BSC / Postgraduates are not eligible
  • Graduation is not required
  • 0–3 years of experience candidates can apply
How to Apply

Interested candidates can send their resume to:

Email: Bhanumathi.bbb@sourcepointmortgage.com

Disclaimer

Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage of recruitment. Beware of fraudulent offers and always verify communication from official @firstsource.com email addresses.

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Walkin Drive for Fresher & Experienced Customer Support at Conduent in Bangalore

Conduent
Walkin For Fresher / Experienced Customer Support

Company: Conduent

Experience: 0 - 2 years

Salary: 1-3 Lacs P.A.

Location: Bengaluru

Time and Venue

Date: 17th December - 19th December

Time: 10.00 AM - 2.30 PM

Address: Conduent Business Services India LLP, Unit A, Level 1, Aviator Building, ITPB, Whitefield Road, Bangalore 560 066, India

Contact: Raghav - 9966018028

Job Description

Walkin Drive Freshers!!

Job Role: Customer Experience Associate (International Voice process)

Experience: Freshers (10+2 & Any Graduate)

Notice Period: Immediate

Openings: 500+ positions

Walk-in Days: Monday to Friday

Time: 09:30 AM to 2 PM

Shift: US Shifts

Work Mode: Work from Office

Job Duties
  • Handle inbound calls for Voice Process
  • Provide product and service information to customers
  • Identify and escalate issues to supervisors
  • Respond to customer issues on TAT
  • Work in night shifts (US time zones)
Eligibility & Skills
  • Education Qualification: Min. Intermediate/12th/PUC/Graduate
  • Good English verbal and written skills required
  • Preferred candidates willing to work with International BPO Industry
  • Key Skills: Voice Process, BPO US Process, Inbound Voice Process, Call Center Operations, Contact Center Operations, International BPO, International Voice Process
Important Notes
Additional Info

Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education: UG: Any Graduate

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Process Executive Job in Bengaluru @ Invensis | BPM BPO Night Shift

Invensis
Job Overview

Job Role: Process Executive

Company: Invensis

Experience: 0 Years

Salary: 2–3 Lacs P.A.

Location: Bengaluru

Time and Venue

Date: 27 January – 30 January

Time: 6.30 PM – 8.00 PM

Venue:
1321, 100 Feet Ring Rd, Sarakki Extension, next to Honda Showroom, Marenahalli, 2nd Phase, J. P. Nagar, Bengaluru, Karnataka 560078

Contact: Akanksh.N (9620770820)

Job Description & Responsibilities

This is a full-time on-site role in Bengaluru for a Process Executive. The candidate will be responsible for confident communication over phone and email, handling escalations, following up to ensure resolution, managing a heavy workload under tight deadlines, following up with customers on invoice-related issues, managing invoice aging, and researching and resolving customer disputes.

This is a night shift, work-from-office role.

Preferred Candidate Profile
  • Bachelor's degree
  • Excellent verbal and written communication skills
  • Fluent in English
  • Quick learner and open to feedback
  • Ensure compliance
  • Adaptable to work in Night Shift
Job Details

Role: Other

Industry Type: BPM / BPO

Department: Other

Employment Type: Full Time, Permanent

Role Category: Other

Education

UG: Any Graduate

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Walk-In Drive @ Infosys BPM - International Customer Support Job in Bangalore

Infosys BPM
Job Overview

Company: Infosys BPM

Role: International Customer Support

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Bengaluru

Employment Type: Full Time, Permanent

Work Mode: Work From Office

Shifts: 24x7 Rotational (Including Night Shifts)

Walk-In Date & Venue

Date & Time: 9th January, 10:00 AM – 2:00 PM

Venue:
Infosys Limited, Gate No-2, No. 40/P-41/P,
Electronic City Phase 2, Industrial Area,
Konappana Agrahara, Bangalore – 560100

Landmark: Sunik Industries

Job Description

Infosys BPM is hiring enthusiastic professionals with 0–5 years of experience for International Customer Support roles. This opportunity is ideal for candidates passionate about customer excellence and international voice process exposure.

If you are looking to grow your career with a global leader, this walk-in drive is your chance to start strong.

Roles & Eligibility

Open Role: Customer Support

Qualification: Full-time Graduates (Any Discipline)

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Key Responsibilities
  • Handle customer queries via calls, chat, and email
  • Deliver exceptional customer experience with empathy
  • Resolve issues independently using analytical thinking
  • Ensure effective and timely customer communication
  • Collaborate in a fast-paced, team-oriented environment
Required Skills & Preferences
  • International Client Handling – Mandatory
  • Excellent verbal and written communication
  • Strong problem-solving skills
  • Willingness to work in rotational shifts
  • Proactive attitude and time management skills
Why Infosys BPM?
  • Work with a globally recognized brand
  • Extensive training and upskilling programs
  • Fast-track career growth opportunities
  • Inclusive and collaborative work culture

Come build your career with Infosys BPM. We look forward to meeting you!

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Customer Support Executive Job in Bangalore | Sagility India

Sagility India
Customer Support Executive

Company: Sagility India

Experience: 0 - 1 years

Salary: 3.25-4 Lacs P.A.

Location: Bangalore

Time and Venue

Date & Time: 15th December - 30th January, 11.00 AM - 5.00 PM

Venue: Sagility office, Ground Floor, Building 1A No.23 24, AMR Tech Park, Bengaluru Urban, Bommanahalli, Karnataka, India

Contact: Sakshi (7975105254)

Job Description

Non-Sales Role Dedicated Customer Support in a World-Class Work Environment.

Position Summary

The fulfilment by an insurer of its obligation to receive, investigate, and act on a claim filed by an insured. It involves multiple administrative and customer service layers, including review, investigation, adjustment (if necessary), remittance, or denial of the claim.

Roles and Responsibilities
  • Understand the basic professional standards and established procedures, policies before taking action and making decisions.
  • Processing claims and handling calls, as per the process guidelines.
  • Adhering to the service level and understanding Quality & Auditing parameters.
  • Assume responsibility for work and coordinating efforts.
  • Meeting assigned productivity goals.
  • Adhere to attendance and punctuality norms.
  • Acquiring knowledge & skills of related areas of the process.
  • Maintain interpersonal relationships at work with peers, supervisors, and should not have any recorded instance of misconduct.
Eligibility Criteria
  • Should be flexible to work in US Night Shifts and Rotational Shifts.
  • 10+2, 10+3, Any Graduates, and Postgraduates are eligible.
  • Maximum age limit: 32 years.
Benefits
  • Two-way cab facility
  • 5-day work week with 2 weekly offs
  • Attractive incentives and performance-based rewards
  • Night shift allowance
  • Medical insurance & Life insurance
  • 5-STAR rated infrastructure
Best Way to Apply

We encourage walk-ins at Ground Floor, No.23 24, AMR Tech Park, Block 1A Bengaluru Urban, Bommanahalli, Karnataka, India or you can directly call the recruiter:

Assistant Manager: Sakshi

Note: Our recruitment process is transparent, and we do not charge any fees from candidates at any stage. Report any fraudulent activity to salman.ahmed@sagility.com.

Job Details

Role: Customer Success, Service & Operations - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education: UG: Graduation Not Required

Key Skills: Customer Support, Inbound Voice Process, Customer Service, BPO Customer Service, International Call Center, BPO Voice, Excellent Communication in English, Telecalling, Voice Process, International Voice Process, International BPO

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Freshers AR Associate & AR Executive Job at Omega Healthcare - Bengaluru

Omega Healthcare

Company: Omega Healthcare

Experience: 0 – 3 Years (Freshers Welcome)

Salary: ₹2.25 – 2.5 Lacs P.A.

Location: Bengaluru

Employment Type: Full Time, Permanent

Shift: Day Shift / Night Shift

Time and Venue

Date: 6th January – 30th January

Time: 10:00 AM – 4:00 PM

Venue: Omega Healthcare, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru – 560017

Walk-In Days: Monday to Friday

Interview Timing: 09:30 AM – 3:30 PM

Google Maps: View Location

Job Description

Greetings from Omega Healthcare!

Walk-In Drive @ Omega Healthcare. Your career in Healthcare BPO starts here. Join India’s leading healthcare outsourcing company.

We are hiring for the role of AR Associates and AR Executive.

  • Experience: Freshers
  • Qualification: Graduates and Undergraduates
  • Good communication skills required

Contact Person: Deeksha V Rao – 8722248885 (Call / WhatsApp)

Note: Kindly mention “Nikesh” on top of your resume as a reference.

Roles and Responsibilities
  • Call payer (insurance) to resolve claims after review from internal systems.
  • Identify process improvements, trends, and issues and escalate to supervisors.
  • Follow workflow documentation such as SOPs, issue logs, and trend logs.
  • Participate in training sessions to gain RCM knowledge.
  • Resolve complex patient account issues and payer reimbursements.
  • Identify non-calling accounts and resolve analytically.
  • Analyze payer issues and support special projects.
Job Details

Role: Customer Retention – Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Voice / Blended

Education

UG: Any Graduate

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Customer Support Executive Job in Bangalore - Sodexo

Sodexo

Company: Sodexo

Job Location: Bangalore

Experience: 0 – 3 Years

Salary: 3.5 – 5 Lacs P.A.

Employment Type: Full Time, Temporary / Contractual

Walk-in Details

Date: 22nd December – 23rd December

Time: 11.00 AM – 4.00 PM

Venue: Sabari Complex, National Plaza, 24, Field Marshal Cariappa Rd, Shanthala Nagar, Ashok Nagar, Bengaluru, Karnataka 560025

Contact Person: Surendra Mali

Contact Number: 7406204772

Job Description
  • Handle inbound and outbound customer calls professionally.
  • Respond to customer emails and written complaints clearly.
  • Record all interactions in the CRM system as per guidelines.
  • Provide accurate information and resolve customer queries.
  • Ensure positive customer experience and service quality.
  • Escalate complex issues to the concerned team when required.
Preferred Candidate Profile
  • 1 – 2 years of experience in customer service or contact center.
  • Graduate / Undergraduate in any discipline.
  • Strong English communication skills (verbal and written).
  • Basic computer knowledge and typing skills.
  • Experience with CRM or case management tools is preferred.
  • Ability to multitask and work in a fast-paced environment.
Job Details

Role: Customer Service

Industry: FinTech / Payments

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations – Other

Education

Graduation Not Required

Key Skills

Customer Support, BPO Customer Service, Voice Process, Email Process, Inbound Customer Service, Domestic Voice Process, BPO Voice, International Voice Process

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Omega Healthcare Walk-In Drive for Freshers – AR Associates & Executive Jobs in Bangalore

Omega Healthcare
Omega Hiring For Freshers

Company: Omega Healthcare

Experience: 0 years

Salary: 2-2.5 Lacs P.A.

Location: Bangalore

Time and Venue

Date: 15th December - 19th December

Time: 9:30 AM - 3:30 PM

Address: Omega Healthcare, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017

Contact: Nikesh Ponnanna (8088369756)

Job Description

Greetings from Omega Healthcare!!!

Walk-In Drive @ Omega Healthcare

Your career in Healthcare BPO starts here! Join India’s leading Healthcare outsourcing company.

Walk-In Location: Omega Healthcare, Wind Tunnel Rd, Avalappa Layout, Muniyappa Layout, Murgesh Pallya, Bengaluru 560017

Google Maps: Click here

Walk-In Days: Monday to Friday

Timing: 09:30 AM - 3:30 PM

Contact: Nikesh Ponnanna (Call/WhatsApp: 8088369756)

Roles & Requirements

Roles: AR Associates and AR Executive

Shift: Night Shift

Experience: Freshers

Qualification: Graduates and Undergraduates

Key Skills: Good communication skills

Kindly mention "Nikesh" on top of your resume as a reference while attending the interview.

Roles and Responsibilities
  • Call Payer (Insurance) to resolve claims (denial/non-denial) after review from PMS and internal systems.
  • Identify potential process improvements, trends, issues and escalate to Supervisor.
  • Follow workflow documentation like SOPs, update tracker, Issue Log and Trend logs.
  • Participate in all training sessions to gain knowledge towards RCM.
  • Resolve complex patient account issues requiring investigation of system timeline comments, payer reimbursements, and account transactions.
  • Identify accounts that do not require calling and can be resolved by Analyst.
  • Logical thinking to identify trends and resolve accounts for error-free processing.
  • Identify payer issues, lead special projects to aggregate claim data, and escalate complex payer issues as necessary.
Job Details

Role: Voice / Blended - Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education: UG: Any Graduate

Key Skills: Communication Skills, Fresher Hiring, BPO Voice, AR Calling, Healthcare BPO, Semi Voice, Medical Billing, US Voice Process, International Voice Process

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Mega Walk-in Drive for Non Voice Process Job at Alorica - Bengaluru

Alorica
Company & Job Overview

Company: Alorica

Location: Bengaluru

Experience Required: 0 – 2 Years

CTC: 2.5 – 3.25 Lacs P.A.

Position: Customer Experience Agent (Non Voice)

Process: Customer Service – International Non-Voice

Time & Venue

Date: 5th January – 16th January

Time: 11:00 AM – 4:00 PM

Venue: Alorica India Private Limited, Bhartiya City – Block 1 & 2 – SEZ, Thanisandra Main Road, Bangalore – 560064

Job Description
  • Provide customer support and resolve customer queries via chat and email
  • Build credibility and trust by empathizing with customer issues in writing
  • Research, diagnose, troubleshoot, and identify solutions for customer concerns
  • Handle international non-voice customer service processes
  • Willingness to work in 24×7 environments (US shifts)
Key Qualifications & Skills
  • Excellent command of English (spoken and written)
  • Strong judgment and problem-solving abilities
  • Quick learner with a self-motivated attitude
Education Qualification

Minimum qualification: 10 + 2 years of formal education

Graduation preferred but not mandatory

Salary Details

Freshers: 2.6 LPA + incentives + night shift allowance

Experienced: 3.2 LPA + incentives + night shift allowance

Walk-in Address

Alorica (India) Private Limited

Bhartiya City – Block 1 & 2 – SEZ

Thanisandra Main Road

Bangalore – 560064

Timings: 11:00 AM – 4:00 PM (Monday to Friday)

Job Details

Role: Customer Success, Service & Operations – Other

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations – Other

Key Skills
Contact Person

Regards,

Pooja H M

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Associate Technical Analyst Service Desk Job in Bangalore – Computacenter

Computacenter
Job Overview

Company: Computacenter

Role: Associate Technical Analyst – Service Desk

Experience: 1 – 3 Years

Salary: Not Disclosed

Location: Bangalore

Employment Type: Full Time, Permanent

Industry: IT Services & Consulting

Department: IT & Information Security

Role Category: IT Support

Time and Venue

Date: 22nd December – 24th December

Time: 12:00 PM – 4:00 PM

Venue:
Computacenter India Private Limited,
Bren Artimus, #9/8-1 (Opp. Christ University),
Dr. M.H. Marigowda Road, Hosur Road,
Adugodi, Bengaluru – 560029,
Karnataka, India

Contact Person: Chitra Prasad

Life on the Team

Are you passionate about Service Desk opportunities and ready to explore your capabilities?

Service desk professionals are problem solvers. As a growing organization in India, Computacenter offers strong opportunities for career advancement and professional development.

The organization encourages innovation and creativity, emphasizing new ideas, cutting-edge technologies, and continuous improvement in a forward-thinking environment.

Job Description
  • Oversee and coordinate the entire incident management process.
  • Identify, assess, prioritize, and resolve incidents to minimize business impact.
  • Work closely with multiple teams to ensure effective incident resolution.
  • Apply lessons learned to prevent future incidents.
  • Handle calls, chats, emails, and service requests.

Operational Hours: 24/7 (Rotational shifts, including night shifts)

Work Mode: 5 days Work From Office (Mandatory)

Experience & Education
  • Bachelor’s degree or equivalent work experience (10+2+3 Graduation mandatory)
  • 6 Months – 3 Years experience in Service Desk (Calls, Chats, Emails, Requests)

Eligible Qualifications:

  • B.Tech / B.E – Any Specialization
  • B.Sc / B.A / B.Com
  • BBA / BMS
  • BCA
Skills Required
  • Strong organizational and multitasking skills
  • Excellent communication and interpersonal skills
  • Problem-solving and critical thinking abilities
  • Ability to work collaboratively in a 24/7 work environment
Key Skills
  • Service Desk Management
  • ServiceNow Ticketing
  • IT Service Desk
  • Ticketing Tools
  • Chat Support
  • Incident Management
  • Voice Support
About Computacenter

With over 20,000 employees worldwide, Computacenter operates at the heart of digitisation, advising organizations on IT strategy, implementing the right technology, and managing technology infrastructure across more than 70 countries.

Learning and Development

Computacenter offers leadership training, coaching, mentoring, professional development, and international opportunities to support employee growth and career progression.

You Belong

Computacenter values diversity and inclusion, welcoming applications regardless of age, disability, ethnicity, faith, gender identity, or sexual orientation.

The company is a Disability Confident Employer and guarantees interviews to eligible candidates with disabilities who meet essential job requirements.