Customer Support Executive Job in Hyderabad (English & Hindi Mandatory) - Apollo Hospitals

Job Overview

Hiring: Customer Support (English & Hindi Mandatory)

Company: Apollo Hospitals

Experience: 0 - 5 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date & Time: 30 December, 10.30 AM - 2.00 PM

Venue: 88, MSR Block, 9th Floor, Krishe Sapphire, Hitech City Main Road, Madhapur, Hyderabad, Telangana, India

Contact: 8639839227

Job Description

Position: Customer Support Executive

Qualification: Any Graduate or Intermediate

Freshers or candidates with 1 - 4 years experience in Voice Process are eligible.

Work Location: Madhapur, Hyderabad (Near Durgam Cheruvu Metro Station)

Mandatory Documents

• Updated Resume
• Aadhar Copy

Job Responsibilities

• Identify customer needs, clarify information, and provide solutions
• Follow communication scripts for different topics
• Build sustainable relationships and engage customers
• Maintain records of customer interactions
• Coordinate with internal teams for smooth service delivery

Requirements

• Previous experience in Customer Support preferred
• Strong verbal and phone communication skills
• Customer-focused and adaptable personality
• Ability to multitask and manage time efficiently
• 6 days working with rotational shifts (No night shift for female candidates)
• Good typing skills

Important Note

Excellent command over English and Hindi with fluency is mandatory.

Interested candidates can share their updated resume via WhatsApp at 8639839227.

Job Details

Role: Customer Service

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Customer Success, Service & Operations - Other

Education: Graduation Not Required

Key Skills

Voice Process, Outbound Process, English Speaking, Domestic BPO, Hindi Speaking, Inbound Process, BPO, Medicover, Marathi Speaking, Hospital Customer Care, Bengali Speaking, Kannada Speaking, Telecalling

Cognizant Hiring @ Voice Process Executive (Hyderabad) | Walk-in Interview [31st January 2026]

Company: Cognizant

Experience: 0 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date & Time: 31st January, 10.00 AM – 12.30 PM

Venue: Awfis Hitech City N Heights – Level 1, Phase 2, N-Heights, Plot No 38, Siddiq Nagar, HITEC City, Hyderabad, Telangana 500081

Contact: Nandaswini / Piyush

Job Description

Domain: ITES / BPO / KPO

Designation: Process Executive – Voice

Educational Background: Minimum Graduate

• Excellent communication skills in Hindi and English
• Ability to communicate with customers with a customer-centric mindset
• Excellent documentation skills
• Good comprehension skills to understand customer issues clearly
• Ability to follow customer issues through resolution without distraction
• Good composition skills with grammatically correct written responses
• Ability to work independently and in a team environment
• Familiarity with Windows, Microsoft Office, and internet browsing
• Excellent typing skills
• Ownership to resolve challenging customer issues
• Organized and detail-oriented approach
• Resolving technically complex queries
• Drive continuous improvement through root cause analysis
• Rotational shifts with flexibility for night shifts (24×7)

Work Location: Hyderabad – Permanent Work From Office

Role Details

Role: Voice / Blended – Other

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

• Customer Support
• Domestic BPO
• Voice Support
• Domestic Voice Process
• Voice Process

Customer Support Executive (Tamil) Job in Hyderabad

Customer Support Executive – Tamil

Company: Shriram Life Insurance

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Hyderabad (Gachibowli)

Walk-in Interview Details

Date: 16th December – 18th December

Time: 9:30 AM – 5:30 PM

Venue: 31, 32, Ramky Selenium, 5, Beside Andhra Bank Training Center, Financial District, Gachibowli, Telangana – 500032

Contact Person: Preethi V

Contact Number: 7358338080

Job Description

• Handle inbound and outbound customer calls professionally
• Understand customer needs and provide correct product information
• Register and resolve customer queries and complaints
• Escalate unresolved issues and ensure timely closure
• Maintain polite and empathetic communication
• Update customer interactions accurately in CRM
• Support customer retention and service continuity
• Follow company policies and compliance guidelines

Key Performance Indicators

• Average Handling Time (AHT)
• First Call Resolution (FCR)
• Customer Satisfaction Score (CSAT)
• Quality Monitoring Score
• Schedule adherence and attendance

Skills & Requirements

• Excellent communication skills
• Fluency in Tamil is mandatory
• Basic computer knowledge
• Customer handling and problem-solving skills
• Ability to work in a team environment

Education & Experience

Qualification: Graduation preferred (Any discipline)

Experience: 0 – 3 years in BPO / Call Center / Customer Service

Industry Preference: Insurance, Banking, Telecom, Financial Services

Job Details

Role: Voice / Blended Process

Industry: Insurance

Employment Type: Full Time, Permanent

Department: Customer Success & Operations

Key Skills

Telecalling, Outbound Calling, Domestic BPO, Telesales, Sales Process, Customer Support, Voice Process, BPO Sales

Customer Support Representative Job in Hyderabad @ Tech Mahindra

Job Overview

Company: Tech Mahindra

Experience: 0 – 3 Years

Salary: 2 – 3 Lacs P.A.

Location: Hyderabad

Role: Customer Support Representative (Healthcare Process Executive – Domestic)

Employment Type: Full Time, Permanent

Industry: BPM / BPO

Department: Healthcare & Life Sciences

Time & Venue

Interview Dates: 22nd January – 6th February

Time: 10:30 AM – 2:00 PM

Venue: 6-5-654, Punjagutta Rd, Raj Bhavan Quarters Colony, Somajiguda, Hyderabad, Telangana – 500082

Contact Person: Garima

Job Description

• Handle inbound and outbound calls as per business requirements
• Book appointments for patients
• Explain healthcare packages clearly to customers

Work Schedule

• 5-day working with 2 split week offs
• Rotational shifts for male employees
• Day rotational shifts for female employees
• No cab facility provided

Desired Candidate Profile

• Minimum qualification: 10+2 or Graduation (any stream)
• Strong communication skills in English (mandatory)
• Knowledge of regional languages is an advantage

Interview Process

1. HR Screening
2. Operations Round
3. Client Round
4. Versant Test

Interview Timings: 10:00 AM – 2:00 PM

Salary Details

CTC: 2.1 LPA – 2.8 LPA

Education

UG: Graduation Not Required

Key Skills

• Oriya
• Malayalam
• Tamil
• Bengali
• Kannada
• Voice Process
• Voice Support
• English
• Customer Support
• Domestic Voice Process
• Excellent Communication in English
• Domestic Voice
• Hindi

Contact Details

SPOC: Garima – 7569065886

Alternate Contact: Praneeth – 8801638087

Google Location: View on Map

Customer Support Executive Job at Writer Corporation - Hyderabad

Job Overview

Company: Writer Corporation

Experience: 0 - 2 Years

Salary: ₹1.25 - 1.75 Lacs P.A.

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Interview Dates: 20th January – 24th January

Interview Time: 10:00 AM – 2:00 PM

Venue: 8th Floor, Vijay Sai Towers, Opp. Croma, Vivek Nagar, Kukatpally, Hyderabad, Telangana – 500072

Contact Person: Praveni

Contact Number: 7386839367

Job Description

Writer Corporation is hiring Customer Support Executives for a voice/blended process. Both freshers and experienced candidates are welcome.

Requirements

• Graduation is not mandatory
• Proficiency in English and Hindi (Mandatory)
• Excellent verbal communication and listening skills
• Strong customer handling and interpersonal skills
• Freshers and experienced candidates can apply
• Willingness to work in a voice process environment

Work Conditions

Shift Timings: 24/7 Rotational Shifts (Including Night Shifts)

Working Days: 6 Days a Week

Weekly Off: 1 Rotational Week Off

Benefits

• Competitive salary with performance incentives
• Training and career growth opportunities

Role Details

Role: Customer Retention – Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Voice / Blended

Education

UG: Graduation Not Required

Key Skills

• BPO
• Customer Support
• BPO Customer Service
• Domestic Voice Process
• Voice Process

Walkin For Mapping Process Job in Hyderabad - Cognizant | Freshers | 150 Openings

Company: Cognizant

Experience: 0 – 1 Years

Openings: 150

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date: 24 December

Time: 8:30 AM – 12:00 PM

Venue: GAR Tower 5, Ground Floor, Hyderabad

Contact Person: Sai Priya

Job Description

• Any graduate can apply
• Knowledge in mapping will be an added advantage
• Good communication skills are required
• Flexible with 24/7 rotational shifts and rotational offs
• Job location will be Hyderabad
• Basic knowledge of maps and navigation is required

Role & Job Details

Role: Customer Success Associate

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Education

UG Qualification: Any Graduate

Key Skills

Mapping, Voice Process, BPO, Email Support, Telephone Calls, Calling, Inbound, Outbound, Fresher, Domestic, Chat Process, Non-Voice, International

Cognizant Walk-in Drive for Freshers - Process Executive (Mapping) in Hyderabad

Walk-in For Process Executive (Mapping) – Freshers

Company: Cognizant

Experience: 0 – 1 Years

Job Location: Hyderabad

Walk-in Date, Time & Venue

Date: 18th December

Time: 8:30 AM – 12:00 PM

Venue: GAR Tower 5, Ground Floor, Hyderabad

Contact Person: Sai Priya

Job Description & Responsibilities

• Any graduate can apply
• Knowledge in mapping is an added advantage
• Good communication skills are required
• Should be flexible with 24/7 rotational shifts and rotational offs
• Work location will be Hyderabad

Job Details

Role: Bilingual / Multilingual Support – Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

Mapping, Voice Process, BPO, Email Support, Telephone Calls, Calling, Inbound, Outbound, Fresher, Domestic Process, Chat Support, Non-Voice, International Process

Walkin for Hindi Voice Process Freshers Job in Hyderabad - Cognizant

Company: Cognizant

Experience: 0 Years

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 24 December, 8:30 AM – 12:00 PM

Venue: GAR Tower 5, Ground Floor – Hyderabad

Contact Person: Saipriya

Job Description & Responsibilities

• Any graduate can apply for this role
• Good communication skills in Hindi are required
• Candidate should be flexible to work in 24/7 rotational shifts and rotational offs
• Job location will be Hyderabad
• Mode of work is Work From Office

Role Details

Role: Customer Success Associate

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Role Category: Customer Success

Education Qualification

UG: Any Graduate

Key Skills

• Mapping
• Voice
• BPO
• Email
• Telephone
• Calls
• Calling
• Inbound
• Outbound
• Fresher
• Domestic
• Chat
• Non Voice
• International

Call Center Associate Job at Medicover Hospitals - Hyderabad

Company: Medicover Hospitals

Experience: 0 – 3 Years

Salary: ₹1.75 – 4 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 5th January – 7th January, 9:30 AM – 3:00 PM

Venue: Medicover Corporate Office, Dwaraka One, 3rd Floor, Vittal Rao Nagar, HITEC City, Telangana – 500081

Contact Person: J Joshni

Contact Number: 7331122388

Job Description

• Make calls and deliver data within the defined time frame
• Provide accurate information to customers
• Enter details into software and respond to product/service queries
• Maintain and update the database and contact logs
• Recommend process improvements to enhance quality
• Ensure equipment functionality and report issues
• Participate in training and skill enhancement programs
• Contribute positively through performance and behavior

Desired Candidate Profile

• Fluent communication skills in English, Hindi, and Telugu
• Knowledge of additional languages is an added advantage

Perks and Benefits

• Health Benefits
• ESIC
• Provident Fund (PF)

Job Details

Role: Bilingual / Multilingual Support – Voice / Blended

Industry Type: Medical Services / Hospital (Diagnostics)

Department: Customer Success, Service & Operations

Role Category: Voice / Blended

Education: Any Graduate

Key Skills

Customer Service, Healthcare BPO, Inbound Voice Process, Customer Support, Inbound Customer Service, Inbound Calls, Voice Process, Outbound Calling, Domestic Voice Process, BPO Voice, Outbound Voice Process, Domestic Voice, Customer Care, Healthcare, Hospital