Cognizant Hiring @ Voice Process Executive (Hyderabad) | Walk-in Interview [31st January 2026]

Company: Cognizant

Experience: 0 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date & Time: 31st January, 10.00 AM – 12.30 PM

Venue: Awfis Hitech City N Heights – Level 1, Phase 2, N-Heights, Plot No 38, Siddiq Nagar, HITEC City, Hyderabad, Telangana 500081

Contact: Nandaswini / Piyush

Job Description

Domain: ITES / BPO / KPO

Designation: Process Executive – Voice

Educational Background: Minimum Graduate

• Excellent communication skills in Hindi and English
• Ability to communicate with customers with a customer-centric mindset
• Excellent documentation skills
• Good comprehension skills to understand customer issues clearly
• Ability to follow customer issues through resolution without distraction
• Good composition skills with grammatically correct written responses
• Ability to work independently and in a team environment
• Familiarity with Windows, Microsoft Office, and internet browsing
• Excellent typing skills
• Ownership to resolve challenging customer issues
• Organized and detail-oriented approach
• Resolving technically complex queries
• Drive continuous improvement through root cause analysis
• Rotational shifts with flexibility for night shifts (24×7)

Work Location: Hyderabad – Permanent Work From Office

Role Details

Role: Voice / Blended – Other

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education

UG: Any Graduate

Key Skills

• Customer Support
• Domestic BPO
• Voice Support
• Domestic Voice Process
• Voice Process

Telecalling Executive Job at Nspira Management Services - Hyderabad | English / Tamil / Kannada / Marathi

Company & Job Overview

Company: Nspira Management Services

Experience Required: 0 Years (freshers)

Salary: Not Disclosed

Job Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 20th January – 24th January, 11:00 AM – 5:00 PM

Venue: 1sth Floor, 1A, Melange Tower, No 80-84, Patrika Nagar, Hi-Tech City, Madhapur, Hyderabad, Telangana – 500081

Contact Person: Cathirin

Contact Number: 8179946805

Mandatory Skills

• Telecalling Executive
• Voice Process
• English (Mandatory)
• Tamil / Kannada / Marathi

Qualification

Any Graduate

Job Description

• Handle inbound & outbound calls
• Record information into the CRM
• Guide users on calls
• Follow up on office-related work
• Collect missing information from end users
• Work on emails
• Handle other process & management-related work

Roles & Responsibilities

• Answer incoming calls from prospective customers
• Follow up with customers and collect feedback
• Understand customer requirements by asking relevant questions
• Resolve complaints or doubts to protect company reputation
• Achieve sales targets and support future sales

Job Details

Role: Customer Success, Service & Operations – Other

Industry Type: Education / Training

Department: Customer Success, Service & Operations

Role Category: Customer Success, Service & Operations – Other

Education

UG: Any Graduate

Key Skills

• Voice Process
• Customer Service
• Word
• Excel
• Telecalling
• Solving Queries
• Customer Care
• Inbound Calls
• Call Center
• Customer Queries
• Outbound Calling

Tele Caller Job at Kokku Proptech - Hyderabad | Sales & Lead Generation

Job Overview

Company: Kokku Proptech

Location: Hyderabad

Experience: 0 - 1 Years

Salary: 1 - 2.25 Lacs P.A.

Employment Type: Full Time, Permanent

Preferred Candidates: Women

Time and Venue

Date: 20th January - 30th January

Time: 11.30 AM - 5.30 PM

Venue: 5th Floor, Draper Start-up House, Indira Nagar, Gachibowli, Hyderabad, Telangana - 500032

Contact Person: Shruthi

Job Description

Kokku Proptech is hiring a confident and enthusiastic Telecaller to handle outbound calls, generate quality leads, and support the sales team. The Telecaller will be the first point of contact for potential customers and play a crucial role in driving business growth.

Key Responsibilities

• Make outbound calls using the provided customer database
• Generate and qualify leads for the sales team
• Explain KONUs verified property services to prospects
• Maintain call records, follow-ups, and lead status
• Coordinate with the sales team for smooth lead conversion
• Handle basic office calling and customer queries
• Achieve daily and monthly calling targets

Required Skills & Qualifications

• Minimum 1+ year experience in telecalling or lead generation
• Fluency in English & Hindi (mandatory)
• Good communication and convincing skills
• Ability to handle objections and follow-ups
• Basic knowledge of CRM or call management tools
• Target-driven and self-motivated
• Education: 12th Pass

What We Offer

• Direct interview process
• Fixed salary with performance incentives
• Growth opportunities in a startup environment

Job Details

Role: Lead Generation / Qualification

Industry Type: Real Estate

Department: Sales & Business Development

Role Category: BD / Pre Sales

Key Skills

• Sales
• Presales
• Tele Sales
• Inside Sales

US Tax Telecaller Job at Crescent Tax Filing - Hyderabad

US Tax Telecaller – Crescent Tax Filing

Company: Crescent Tax Filing

Experience: 0 – 2 Years

Salary: 2 – 3 Lacs P.A.

Location: Hyderabad

Time and Venue

Date & Time: 3rd January – 19th January, 12.00 PM – 5.30 PM

Venue: Ashok Bhopal Chambers, 4th Floor, Crescent Tax Compliance Pvt. Ltd., Pillar C 1295, Rasoolpura, Begumpet, Hyderabad, India

Contact: Srivani (7207977145)

Job Description

A US Tax Telecaller role involves making outbound calls to potential and existing customers to generate leads, offer tax-related products or services, and close sales.

• Making outbound calls to prospective clients
• Responding to inbound inquiries and converting leads into sales
• Providing detailed information about tax products and services
• Achieving and exceeding weekly/monthly sales targets
• Maintaining accurate records of calls and sales conversion data
• Following up on customer requests and ensuring customer satisfaction
• Collaborating with the sales team to develop effective strategies

Requirements

• High school diploma or equivalent; bachelor’s degree preferred
• Proven experience in sales; telecalling experience is a plus
• Excellent verbal communication and interpersonal skills
• Ability to understand customer needs and handle different personalities
• Proven ability to achieve and exceed sales targets
• Proficiency in CRM software and sales tools
• Strong organizational skills and attention to detail

Work Environment

This role may involve working with tax preparation software, providing technical support, and answering general tax-related queries. Some organizations offer remote work, flexible schedules, and paid training.

Job Details

Role: Customer Onboarding – Voice / Blended

Industry Type: Financial Services

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education: Any Graduate

Key Skills

• US Calling
• Telecom Sales
• US Sales
• US Tax

Call Center Associate Job at Medicover Hospitals - Hyderabad

Company: Medicover Hospitals

Experience: 0 – 3 Years

Salary: ₹1.75 – 4 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date & Time: 5th January – 7th January, 9:30 AM – 3:00 PM

Venue: Medicover Corporate Office, Dwaraka One, 3rd Floor, Vittal Rao Nagar, HITEC City, Telangana – 500081

Contact Person: J Joshni

Contact Number: 7331122388

Job Description

• Make calls and deliver data within the defined time frame
• Provide accurate information to customers
• Enter details into software and respond to product/service queries
• Maintain and update the database and contact logs
• Recommend process improvements to enhance quality
• Ensure equipment functionality and report issues
• Participate in training and skill enhancement programs
• Contribute positively through performance and behavior

Desired Candidate Profile

• Fluent communication skills in English, Hindi, and Telugu
• Knowledge of additional languages is an added advantage

Perks and Benefits

• Health Benefits
• ESIC
• Provident Fund (PF)

Job Details

Role: Bilingual / Multilingual Support – Voice / Blended

Industry Type: Medical Services / Hospital (Diagnostics)

Department: Customer Success, Service & Operations

Role Category: Voice / Blended

Education: Any Graduate

Key Skills

Customer Service, Healthcare BPO, Inbound Voice Process, Customer Support, Inbound Customer Service, Inbound Calls, Voice Process, Outbound Calling, Domestic Voice Process, BPO Voice, Outbound Voice Process, Domestic Voice, Customer Care, Healthcare, Hospital

Front Office Receptionist Job at Vernon Healthcare - Hyderabad

Company: Vernon Healthcare

Experience: 0 - 3 Years

Salary: Not Disclosed

Location: Hyderabad

Time and Venue

Date: 4th January - 10th January

Time: 10.30 AM - 6.30 PM

Venue:
4th Floor, Uptown, Banjara Hills Rd Number 3, above Q-Mart,
opposite TV9 Office, Banjara Hills, Hyderabad,
Telangana 500034

Job Description

• Greet clients politely and ensure a warm, professional welcome
• Handle walk-in patients and manage appointment scheduling
• Answer phone calls, WhatsApp queries, and online enquiries
• Register patients and maintain client records accurately
• Explain basic clinic services, treatments, and pricing to clients
• Coordinate with doctors, therapists, and internal staff
• Manage billing, cash, card, and UPI payments and issue receipts
• Maintain daily appointment register and follow-up calls
• Handle customer feedback and resolve basic queries politely
• Keep the front desk and waiting area clean and well-organized
• Support promotional activities and lead follow-ups if required

Job Details

Role: Receptionist

Industry Type: Medical Services / Hospital

Department: Food, Beverage & Hospitality

Employment Type: Full Time, Permanent

Role Category: Front Office & Guest Services

Education

UG: Graduation Not Required

Key Skills

• Front Desk
• Receptionist Activities
• Front Office Management
• Computer Operating
• Front Office Operations
• Good Communication Skills
• Reception
• Guest Handling
• Telephone Handling
• Office Coordination

Mega Walkin Drive - Service Desk Technical Support Job at Tech Mahindra - Hyderabad

Job Overview

Company: Tech Mahindra

Experience: 0 – 5 Years

Salary: 3 – 5.5 Lacs P.A.

Job Location: Hyderabad (Bahadurpally)

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Time and Venue

Date: 5th January – 9th January

Time: 11:00 AM – 1:00 PM

Venue: Tech Mahindra, Bahadurpally

Contact Person: Aniketh

Job Description

Hiring for Service Desk (Technical Support – International Voice) roles:

• Technical Support Associate
• Senior Technical Support Associate

The role involves handling customer technical queries, providing timely resolutions, and ensuring excellent service quality in an international voice environment.

Key Responsibilities

• Provide L1/L2 technical support via calls and emails
• Troubleshoot and resolve technical issues
• Maintain incident documentation
• Ensure high customer satisfaction
• Work on ITSM tools like ServiceNow, BMC Remedy, HPSM, CA Service Desk
• Active Directory user management and password resets
• Support Windows OS, O365, VPN, Citrix, Exchange
• Hardware, network, and remote troubleshooting
• Basic knowledge of antivirus, patching, SCCM

Requirements

• Freshers or 0–5 years experience (International Voice only)
• No pursuing candidates
• Excellent English communication skills
• Willing to work rotational/night shifts (24/7)
• Work from office – Bahadurpally
• Immediate joiners preferred
• Basic technical knowledge required

Perks & Benefits

• Training and career growth opportunities
• Friendly and professional work environment

Walk-in Instructions

Candidates must carry:

• Updated Resume
• Aadhar Card

Please mention Aniket on top of your resume.

Note: Do not walk in on festive dates, Saturdays, or Sundays.

Education

Graduation Not Required

Key Skills

• Service Desk
• International Voice Process
• Service Now Ticketing
• Technical Support
• International Technical Support
• Technical Voice Process
• US Voice Process
• International BPO
• International Calling

International Voice Calling / Accounts Job at Concentrix Catalyst in Hyderabad | Walk-in Drive for Freshers

Job Overview

Company: Concentrix Catalyst

Experience: 0 Years

Salary: 1 – 2.5 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date: 6th January – 7th January

Time: 10:30 AM – 1:00 PM

Venue: Concentrix Catalyst SEZ Unit, 1st Floor, NSL Arena, Plot No.6, Survey No.1, IDA Uppal, Behind Uppal Cricket Stadium, Hyderabad, Telangana, India

Contact: Narsingh / Sirisha J

Job Description & Responsibilities

• Well experienced in accounting processes with strong analytical skills.
• Prepare productivity and financial reports for periodic business reviews.
• Handle back-office operations ensuring smooth execution.
• Meet agreed TAT with quality and timeliness.
• Audit international VAT and Non-VAT invoices from multiple countries.
• Post Accounts Payable requests in respective currencies.
• Handle invoice resolutions and allocate resolved invoices for processing.
• Analyze ledger records to resolve invoice disputes using multiple tools.
• Perform end-to-end QC activities.
• Monitor process SLAs and KPIs consistently.
• Manage generic mailbox/helpdesk and respond to vendor queries.
• Perform invoice and vendor payment reconciliations.
• Prepare disbursements and journal vouchers for disputed amounts.
• Maintain backup proof for adjustment entries.
• Perform invoice corrections and post journal entries in ERP tools.
• Consolidate vendor-wise payment details daily.

Role Details

Role: Customer Success Associate

Industry Type: IT Services & Consulting

Department: Customer Success, Service & Operations

Role Category: Customer Success

Education

Any Graduate

Key Skills

International Process

Apprentice Job in Hyderabad - Lulu Group

Job Overview

Company: Lulu Group

Experience: 0 – 1 Years

Salary: Not Disclosed

Location: Hyderabad

Employment Type: Full Time, Permanent

Time and Venue

Date: 30 December – 8 January

Time: 9.30 AM – 5.30 PM

Venue:
Lulu International Shopping Malls Pvt. Ltd.
Survey No. 1050, KPHB 3rd Phase,
Kukatpally, Balanagar Mandal,
Hyderabad – Telangana State – 500072

Contact Person: Visruthi

Contact Number: 8712631806

Job Description

• Greet customers and assist them in finding suitable products
• Provide accurate product, pricing, and promotion information
• Drive sales through recommendations and upselling
• Operate cash registers and manage payments accurately
• Maintain store cleanliness and organized displays
• Restock shelves and monitor inventory levels
• Handle customer queries, concerns, and returns professionally
• Meet or exceed individual and store sales targets
• Follow company policies and loss-prevention procedures

Qualifications & Skills

• High school diploma or equivalent (preferred)
• Strong communication and interpersonal skills
• Customer-focused attitude with a positive demeanor
• Basic math and cash-handling skills
• Ability to work in a fast-paced environment
• Team player with a strong work ethic
• Flexible availability including weekends and holidays

Job Details

Role: Retail & B2C Sales – Other

Industry Type: Miscellaneous

Department: Sales & Business Development

Role Category: Retail & B2C Sales

Education

UG: Any Graduate

Key Skills

• Communication Skills
• Management Skills
• Interpersonal Skills
• Lulu Group

Mega Walk-in Drive Service Desk Technical Support Job in Hyderabad - Tech Mahindra

Job Overview

Company: Tech Mahindra

Experience: 0 - 5 Years

Salary: 3 - 5.5 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Industry: IT Services & Consulting

Walk-in Date, Time & Venue

Date: 23 December - 26 December

Time: 11:00 AM - 1:00 PM

Venue: Tech Mahindra, Bahadurpally, Hyderabad

Contact Person: Aniketh

Note: Do not walk in on festive dates and Sundays.

Available Positions

• Technical Support Associate
• Senior Technical Support Associate

Job Description

Tech Mahindra is hiring enthusiastic candidates for the Service Desk – Technical Support (International Voice) role. The position involves handling customer queries, resolving technical issues, and ensuring high service quality.

Key Responsibilities

• Provide L1/L2 technical support
• Handle customer queries via calls and emails
• Troubleshoot and resolve technical issues
• Maintain incident documentation
• Ensure customer satisfaction
• Work with ITSM tools like ServiceNow, BMC Remedy, HPSM
• Active Directory user management
• Support Microsoft Office & O365
• Windows OS troubleshooting (7/8/10)
• VPN, Citrix, Exchange support
• Hardware, LAN, printer troubleshooting
• Remote desktop and device support
• Antivirus, patch management & SCCM basics
• Excellent voice communication skills
• Knowledge of ITIL processes

Requirements

• Freshers (No pursuing candidates)
• 0 - 5 years experience in International Voice Technical Support
• Excellent English communication skills
• Willing to work rotational night shifts (24/7)
• Work from office only
• Immediate joiners preferred
• Basic technical knowledge required

Perks & Benefits

• Training and career growth opportunities
• Friendly work environment

Education

Graduation Not Required

Key Skills

• Service Desk
• International Voice Process
• Ticketing Tools
• Technical Support
• International Technical Support
• Technical Voice Process
• International Voice
• Troubleshooting
• US Voice Process

Walk-in Instructions

Candidates must carry their updated Resume and Aadhar Card.

Please mention Aniketh on top of your resume while attending the walk-in.

French Language Expert Job in Hyderabad - IntouchCX

Job Overview

Position: French Language Expert

Company: IntouchCX

Experience: 0 – 3 Years

Salary: 5 – 6 Lacs P.A.

Location: Hyderabad

Employment Type: Full Time, Permanent

Role: Back Office Operations

Industry: BPM / BPO

Department: Customer Success, Service & Operations

Time and Venue

Interview Dates: 22nd December – 26th December

Time: 9:30 AM – 5:30 PM

Venue: 5th Floor, Intouch CX, Building B16, Raheja Mindspace, Hi Tech City, Hyderabad, Telangana

Contact Person: Balakrishna

Phone: 9949147272

Job Description

We are looking for a skilled French Language Expert based in Hyderabad to support business operations through high-quality French language communication. The role involves interacting with French-speaking customers or clients, handling written and verbal communication, and supporting internal teams. The candidate should be flexible to work in rotational shifts with rotational weekly offs.

Key Responsibilities

• Handle French language communication via email, chat, or voice
• Translate and interpret content between French and English
• Provide customer or client support with high quality standards
• Follow process guidelines, SLAs, and quality benchmarks
• Maintain accurate records and documentation
• Collaborate with internal teams to resolve queries
• Meet productivity, quality, and compliance metrics

Required Skills & Qualifications

• French language proficiency (B1 / B2 / C1 / C2 preferred)
• Good command of English language
• Bachelor’s degree preferred
• Strong communication and comprehension skills
• Basic computer knowledge (MS Office, Email, CRM tools)
• Willingness to work rotational shifts and week-offs
• Currently based in or willing to relocate to Hyderabad

Preferred Experience

• 0 – 2 years experience in BPO, KPO, customer support, or language process
• Experience with international clients or multilingual processes is an advantage

Additional Requirements

• Flexibility to work weekends and holidays
• Strong attention to detail and problem-solving skills
• Ability to work independently and in a team environment

What We Offer

• Competitive salary package
• Exposure to international processes
• Professional growth and learning opportunities
• Inclusive and multicultural work environment

Note: IntouchCX does not promise a job or interview in exchange for money.

Apply Now

Email: balakrishna.kasula@intouchcx.com

HR Contact: Balakrishna

Phone: 9949147272

Education & Key Skills

Education: Graduation Not Required

Key Skills:

• French Language B1
• French Language B2

Associate Executive Healthcare BPO Walk-in Hyderabad – Tech Mahindra

Job Overview

Role: Associate Executive

Company: Tech Mahindra

Experience: 0 – 2 Years

Salary: 1.5 – 3 Lacs P.A.

Job Location: Hyderabad

Walk-in Interview Details

Date: 17th December – 22nd December

Time: 10.30 AM – 2.00 PM

Venue: Pranava's One, Beside Irrum Manzil Metro Station, Tech Mahindra 5th Floor, Hyderabad

Contact Person: Garima

Job Description

Job Opening: Healthcare Process Executive

• Handle inbound and outbound calls as per business needs
• Book patient appointments
• Explain healthcare packages clearly
• Support patient queries using medical or process knowledge

Work Schedule

• 5 working days with 2 split week offs
• Rotational shifts for male employees
• Day rotational shifts for female employees
• No cab facility

Desired Candidate Profile

• Qualification: 10+2 or Graduation (any stream)
• Strong English communication skills (mandatory)
• Regional languages like Telugu, Hindi, Odia preferred
• Knowledge of healthcare or medical processes
• Willingness to work in rotational shifts
• Healthcare BPO or customer service experience preferred

Interview Process

• HR Screening
• Operations Round
• Client Round
• Versant Test

Interview Time: 10:00 AM – 2:00 PM

Interview Location: View on Map

CTC: 2.1 LPA – 2.8 LPA

Job Details

Role: Healthcare & Life Sciences – Other

Industry: BPM / BPO

Department: Healthcare & Life Sciences

Employment Type: Full Time, Permanent

Education: Graduation Not Required

Key Skills

Active Listening, Voice Process, Logical Thinking, Analytical Skills, Strong Communication Skills, Customer Service, Query Resolution, Healthcare BPO, Verbal Communication, Customer Support, Customer Care, Customer Handling

Customer Service Representative French Language Job at Firstsource in Hyderabad

Company & Job Details

Company: Firstsource

Experience: 0 Years

Salary: Not Disclosed

Job Location: Hyderabad

Walk-In Time & Venue

Walk-In Dates: 16th December to 19th December

Time: 11.00 AM to 2.00 PM

Venue: 5th Floor, BSR Teck Park, Nanakramguda, Hyderabad

Contact Person: Vaishnavi

Contact Number: 8639002425

Job Description – Roles & Responsibilities

• Handle inbound customer calls professionally
• Act as the first point of contact for customer queries
• Understand customer needs using active listening
• Provide correct information about products and services
• Resolve issues using internal systems and tools
• Update all customer interactions in CRM systems
• Ensure timely resolution of customer concerns
• Escalate complex issues to relevant teams
• Meet quality, AHT, FCR, and CSAT metrics
• Follow data protection and confidentiality policies
• Attend regular training and process updates

Job Details

Role: Customer Retention – Voice / Blended

Industry Type: BPM / BPO

Department: Customer Success, Service & Operations

Employment Type: Full Time, Permanent

Role Category: Voice / Blended

Education & Skills

Education: Any Graduate

Key Skill: French Language

Customer Support Executive (Tamil) Job in Hyderabad

Customer Support Executive – Tamil

Company: Shriram Life Insurance

Experience: 0 – 5 Years

Salary: Not Disclosed

Location: Hyderabad (Gachibowli)

Walk-in Interview Details

Date: 16th December – 18th December

Time: 9:30 AM – 5:30 PM

Venue: 31, 32, Ramky Selenium, 5, Beside Andhra Bank Training Center, Financial District, Gachibowli, Telangana – 500032

Contact Person: Preethi V

Contact Number: 7358338080

Job Description

• Handle inbound and outbound customer calls professionally
• Understand customer needs and provide correct product information
• Register and resolve customer queries and complaints
• Escalate unresolved issues and ensure timely closure
• Maintain polite and empathetic communication
• Update customer interactions accurately in CRM
• Support customer retention and service continuity
• Follow company policies and compliance guidelines

Key Performance Indicators

• Average Handling Time (AHT)
• First Call Resolution (FCR)
• Customer Satisfaction Score (CSAT)
• Quality Monitoring Score
• Schedule adherence and attendance

Skills & Requirements

• Excellent communication skills
• Fluency in Tamil is mandatory
• Basic computer knowledge
• Customer handling and problem-solving skills
• Ability to work in a team environment

Education & Experience

Qualification: Graduation preferred (Any discipline)

Experience: 0 – 3 years in BPO / Call Center / Customer Service

Industry Preference: Insurance, Banking, Telecom, Financial Services

Job Details

Role: Voice / Blended Process

Industry: Insurance

Employment Type: Full Time, Permanent

Department: Customer Success & Operations

Key Skills

Telecalling, Outbound Calling, Domestic BPO, Telesales, Sales Process, Customer Support, Voice Process, BPO Sales

Service Desk (Technical Support) Walkin Drive in Hyderabad (Tech Mahindra)

Tech Mahindra Walkin – Service Desk (Technical Support) | Hyderabad

Tech Mahindra Freshers and Experienced Walkin Drive in Hyderabad for Service Desk (Technical Support) from 16th to 19th December 2025. Under Graduates, Graduates, and Postgraduates are eligible.

Job Details

• Company Name: Tech Mahindra
• Job Location: Hyderabad
• Job Type: Walkin
• Role Category: Voice / Blended
• Job Position: Service Desk – Technical Support (International Voice)
• No. of Openings: 30
• Experience: Freshers / 0 to 5 Years
• Salary: ₹3,00,000 – ₹5,50,000 per annum
• Qualification: Under Graduates, Graduates, Postgraduates

Job Description

We are looking for enthusiastic candidates to join our International Voice Technical Support (Service Desk) team. The role involves handling customer queries, resolving technical issues, and ensuring high service quality.

Job Roles: Technical Support Associate, Senior Technical Support Associate
Work Mode: Work From Office
Work Location: Bahadurpally, Hyderabad

Key Responsibilities

• L1 / L2 Technical Support
• Handle customer queries via calls and emails
• Troubleshoot and resolve technical issues
• Maintain incident documentation
• Ensure customer satisfaction
• Service Desk Operations
• ITSM Tools – ServiceNow, BMC Remedy, HPSM, CA Service Desk
• Active Directory – User Management, Password Reset, Account Unlock
• Microsoft Office & O365 Support
• Windows OS (7/8/10) & Desktop Troubleshooting
• VPN, Citrix, Exchange Support
• Hardware & Network Troubleshooting
• Remote Troubleshooting
• Antivirus, Patch Management, SCCM Basics
• Voice / Email / Chat Support
• Knowledge of ITIL Processes

Eligibility Criteria

• Freshers (No pursuing candidates)
• 0 to 5 years experience in International Voice Technical Support
• Excellent communication skills in English
• Willing to work in rotational night shifts (24/7)
• Immediate joiners preferred
• Basic technical knowledge required

Perks & Benefits

• Training and career growth opportunities
• Friendly work environment

Walk-in Details

Walk-in Dates: 16th to 19th December 2025
Time: 11:00 AM to 1:00 PM

Venue:
Tech Mahindra, Bahadurpally, Hyderabad

Contact: Aniketh

Important Note

• Carry Resume and Aadhar Card
• Mention the name Aniket on top of your resume
• Do not walk in on festive dates and Sundays